Through-out this essay the notion of satisfied employees being more productive will be broken down and examined, taking into consideration research and theories, to determine if there is any correlation between the two elements, and if so, to what extent. Locke (1976) defines “job satisfaction as pleasurable or positive emotional state resulting from the appraisal of one’s job or job experience… It is a perception of how well their job provides those things that are viewed as important.” The feeling of satisfaction is an attitude, “a psychological tendency that is expressed by evaluating a particular entity with some degree of favour or disfavour” (Eagly and Chaiken, 1993) favour being the satisfaction the employee feels. “While in its
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Bakker demonstrates the clear connection between the satisfaction levels of the employee and their productivity; an employee can only be as productive as their surroundings allow them to be. Hence his focus on the job resources; there is a role to play by the employer to provide the necessary elements for the employee to be productive. He shows how the cycle between both job resources and the employee’s personal resources when the requirements are met conclude with productivity.
Reinforcing the importance of rewards and or acknowledgement is the concept of ‘flow’. Csikszentmihalyi (1990) developed this concept describing the positive mental state of an individual being whole-heartedly committed to the working process, in the act of being productive, which is meaningful to the point that intrinsic rewards outweigh any external rewards received. The idea of flow is that once a person is in ‘flow’ they are very unlikely to drift from their work, as they have fully committed their attention to the given activity, meaning they are more dedicated to the task at hand which would increase both the quality and the productivity of the employee. It is thought the employee would have to feel satisfied with their job to be able to maintain this state of flow. Flow is a complete state of motivation (Csikszentmihalyi 1990) meaning there are no distractions