Client With a Voice - Establishing a Therapeutic Nurse-Client Relationship

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Today’s health care systems have called attention to the importance of therapeutic nurse-client relationship which needs to be reinstated back into the forefront of thoughts and dialogues about nursing pactice since it has been overpowered by a technology driven medical model. Kleiman (2009. p2). In clinical placement, I will meet with clients for the first time and interact with them in weeks to follow. This is one of the most important aspect for a nursing student like me, as it will further

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It includes participation, appropriateness and adherence to the Code of Health and Disability Services Consumer Rights 1996 and adherence to other consumer protections such as the Health Information Privacy Code 1994.10”. Kleiman (2009, p14) pointed out that through therapeutic relationships, a nurse adopts an awareness for the patient as an individual, living, feeling, and thinking human being as they interact in a shared lived experience. This shared life experience begins when the nurse and client meets, and ends when the goals of the clients are met or concluded. Common characteristics of a patient-centred care include: informing, involving and engaging patients and their families in all care processes, eliciting and respecting patient preferences, treating patients with dignity, empathy, and warmth, designing care processes to suit patient needs, ready access to health information and continuity of care. Robb and Seddon (2006). As reported by Bauman, Fardy, and Harris (2003), studies have shown that there are benefits to therapeutic relationships in terms of improved patient satisfaction, adherence to best-practice protocols, a fall in anxiety level, and progress in quality of life. Any breakdown in communication can prove disastrous for the patient.

The nurse-client relationship as identified by Dempsey, French, Hillege and Wilson (2009) consists of three phases in addition to the
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