The Importance Of Nursing Communication

1939 Words 8 Pages
The ability to communicate effectively is a vital skill in all aspects of everyday life. Specifically, relational practice refers to the ability to communicate skillfully and appropriately, while being mindful of factors such as context and interplay. This is an especially crucial in the health care setting, and therefore the development of communication skills is a critical component of nursing education.
In this paper, I will critique an interaction I had with my sister, Hannah, regarding the state of her mental health and her struggles with anxiety. I will discuss our communication styles, as well as the specific relational skills utilized in our conversation, including: the relational capacities; the skills of letting be and being in sync;
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Each style has its own unique set of advantages and disadvantages, and for this reason I did not chose to employ all of these skills in my conversation with Hannah, utilizing only questioning and empathizing. Questioning is a skill which involves asking the speaker to disclose additional information about the topic (Alder et al., 2009). Throughout the course of our conversation, I employed open-ended questions to prompt and encourage her to elaborate on her statements. Furthermore, empathizing is a way of showing the speaker that the listener identifies with them, and involves aspects such as perspective taking, emotional contagion, and genuine concern (Alder et al., 2009). I feel that application of this skill should be very subtle, because I recognize that there is potential miscommunication if used inappropriately. For example, the speaker could interpret empathy as the listener continuously relating the speaker’s situation to themselves, which undermines the function of empathy itself. In this conversation, I empathized with Hannah by offering sentiments of concern for how challenging and difficult a situation that arose for her must have been, and briefly expressed that I had also felt that way at times, but did not redirect the conversation to my own …show more content…
Empirical inquiry is defined as questioning what objective facts and evidence drives the conversation or action (Doane & Varcoe, 2005). I did not incorporate this style of inquiry into our conversation, because the situational details were less salient than how Hannah was feeling at the time. Moreover, contextual inquiry involves taking into account the circumstances surrounding the situation (Doane & Varcoe, 2005). While this approach is not germane to my conversation with my sister, it is especially so in the health care setting. In particular, it is important to pay attention to the sociopolitical factors that may affect clients (Doane & Varcoe, 2005), as well as other determinants of health that may shape their capacities (Stamler & Yui, 2011). Furthermore, ideological inquiry involves exploring the impacts of contexts, as well as challenging the ideas surrounding them that may have been taken for granted (Doane & Varcoe, 2005). This has huge implications in the health care setting, however, due to our familiarity, I did not employ it in conversation with my sister, because I already had that background knowledge. Finally, ethical inquiry is a way of relating in the world through the development of personal principles and values (Doane & Varcoe, 2005). This can be shaped by ideological inquiry, but reflects a much more profound sense of

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