Why The Coronary Care Unit ( Ccu ) Has An Opportunity For Improvement Related For Safe Communication

1197 Words Sep 12th, 2016 5 Pages
Safe Communication
The coronary care unit (CCU) has an opportunity for improvement related to safe communication. According to a literature review by Kear (2016) that were several medical errors that resulted from communication failures. Some of the research reported a high prevalence of medical errors associated with less than adequate communication during the critical time of transition or handoff of care between providers (Kear, 2016). In addition to assuring safe quality communication, the organizational mission, vision, and values reiterates the value of employee qualities that are grounded in working together, excellence, customer service, accountability, respect, and enthusiasm (Covenant Healthcare, 2016). Provisions three and six of the Code of Ethics for Nursing all imply that we need to be diligent in activities that promote the safety of patients and promote collective efforts that maintain an environment where nurses can deliver quality care (American Nurses Association, 2010). Safe communication between providers can promote patient safety and contribute to the organizational values. The paper will review change proposal related to safe communication that is aligned with both the organizational and professional standards. Additionally, the paper will discuss strategies utilized to package, present, and implement safe communication practices.
Process Improvement
Safe communication needs to occur during the handoff process between nurses and providers in…

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