What Are The Strategy And Criteria For Measuring Recent Changes In Health And Social Care
Measurement is critical part of testing and implementing changes, measure tell a team whether the changes they are making lead to improvement. This should not be confused with measurement. Changes do not lead to improvement, but all improvement require change. The ability to develop, test and implement changes is essential for any individual, group or organisation that wants improve continuously.
Regulatory bodies like Care Quality Commission, Health and Social care and the National Minimum Training Standards for healthcare support workers and adult social care workers in England, were put in place to meet standards of quality and safety following the failure of …show more content…
It focuses on a subject or discuss a matter like expertise or the group that think the same. This is a very little group.
Cost benefit analysis – what is the benefit of keeping a service user in a hospital, when he or she can be put in a residential home, is it worth the money spent in keeping them in the hospital? It is about taking stock.
Questionnaire – Feedback is to extract information, same as suggestion box. Collate information – collect and combine all information obtained.
Survey – make better decisions and provide better care with healthcare survey and understand your service users’ experiences and their expectations. (surveymonkey.co.uk. 1999).
360-degree cycle – (Shewhart cycle – 1939). It is a project management tool. This includes Plan – Define the problem to be addressed, collect relevant data, and the problem root cause. Do – develop and implement a solution, decide upon a measurement to gauge its effectiveness. Check – confirm the results through before and after data comparison, did things happen per plan. Act - Document the results, observe and collect data, inform others about process changes, make recommendations for the problem to be address in next PDCA meeting. (Whatis.techtarget.com, …show more content…
They are Effectiveness and efficiency, Customer satisfaction, Staff satisfaction, Access / environment, Cost and benefit of the change and Waste of resources.
Effectiveness and efficiency – organisational and quality assurance, staff appraisals and staff meetings to check and balance any inadequacy cy in the organisation. Customer satisfaction can be monitor through feedback and comments – like the hospital suggestion boxes, doctors text you for feedback to know if you were well tea treated by them, but this can be objective or subjective. Changes in an organisation and staff, funding being cut, new technology, staff shift patterns, conditions of service that is staff are tired and burnt-out. The take long sick leave and others staff are made to cover and do long shifts. The benefits to the government. Per Cochran (2003), is it makes savings, while the workers may benefit either positive or negative. many healthcare organisations have made a lot of changes to their organisational structure in terms of service