Webster Industry Case Study Essay

974 Words Oct 22nd, 2014 4 Pages
In any organization it is essential to understand the relationship between organizational culture, leadership behavior and job satisfaction. This understanding allows management to know what cultural factors drive the organization and can be used to align the organization with its strategy allow for a good reward system. Culture within organizations is important as it plays an enormous role on whether employees are in happy and safe environments and can perform at the full capacity. Strong cultures are based on two characteristics, high levels of agreement among employees about what’s a valued and high level of intensity about these values CITATION Cha03 \l 1033 (Chatman & Cha, 2003). Although it seemed as if it had a great culture …show more content…
Its reported quarterly revenues and net income during 1974 and 1975 were showing an upward trend, had Carter known this he would have proposed a less aggressive reduction plan. The culture seemed to be militaristic; this was evidenced by how directions were handed down and were never questioned. This is not surprising as the founder of the company, Colonel Jeremiah Webster, had a military background something that is clearly being passed onto his successors.
In addition, employees were not informed of the evaluative function of the audits. There was poor or minimal oversight of the management leading to accountability issues on the part of the organization’s PAS and Audits. This also led to unequal treatment of employees and a system that’s open to manipulation especially given the misuse of its open door policy. Some employees used the appeals process to get what they needed and undeserved promotions. Although a great, the appeals process disempowered managers as its likely that they feared that they will be viewed as incompetent if a decision they had made was overturned by their superiors.
To better manage the restructuring efforts, the team should have used its understanding of the organization’s culture to show that restructuring was necessary for the organization to continue caring for its employees. Employees should be told that in order for the organization to continue supporting the

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