2. In the concept of visionary leadership elements, what is meant by providing meaning and direction? The definition of meaning includes the goals and objectives that others will work to contributing to the success of the organization. Directions include that leaders will provide guidance, clarification, and understanding at an appropriate leadership style –refraining from micromanaging from those who are capable and not delegating to those who are untrained. (p.80)
3. In the concept of visionary leadership elements, what is meant by maintaining predictable …show more content…
Explain the differences between the following terms: Performance standard, quality standard, and luxury standard. A performance standard is most likely expressed in terms of times and counts. An example of performance standard is the number of groceries a bagger is expected to bag during a shift. Quality standards are expressed in terms of levels. An example of a quality standard is having a certain thread count as well as down-filled pillows in a luxury hotel, while a lower quality hotel would have lower thread count sheets and foam pillows. Luxury standards are also expressed in terms of levels. An example of luxury levels is the comparison of Rolls Royce and Chevrolet. A Rolls Royce dealership would typically pick up autos for service at the owner’s home and flatbed them to the dealership for repair and include detailing on the interior and exterior without charger extra. This level of luxury is not to be expected at a Chevy or Ford dealership.