Unilever Case Study
Companies such as Unilever have embraced the motto of “Doing Well, by doing Good.” Ellison, Moller and Rodriguez (2003) conducted a case study about the Indian subsidiary of Unilever and found that by applying community-centered corporate social responsibility practices Hindustan Lever Limited (HLL) has transformed itself into India’s largest “fast moving consumer goods” (FMCG) company. The company, for example, requires all employees to live in rural villages for up to six weeks to get an understanding of the needs, values and cultural practices of their consumers. HLL has further set up Research and Development facilities, focusing exclusively on technology and product development which serves the needs of the poor. By collaborating with local partners in the development and distribution of products, the company has succeeded in embedding itself in the communities it operates in, and in so doing they have received the support of local communities. Knowledge of the local conditions also allowed HLL to exploit low-income segments of the market, where other FMCG companies are unable to …show more content…
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