Essay on The Problem Of Lower Level Staff Members

828 Words Aug 5th, 2015 4 Pages
Introduction. Lower-level staff members seldom practice work place negotiations. Negotiations can create the stigma of negative breeding grounds. However, when executed correctly, positive outcomes can ensue. The following example journeys into a personal experience with negotiation that resulted in a beneficial opportunity for all parties involved. Background & Settings. In my undergraduate years, I experienced working part-time in the retail industry, selling wine, spirits, and beer products. Like any run-of-the-mill part-time retail job, the organization I used to work for adhered close to minimum wage and limited work hours for its numerous employees. During the busiest time of the year (i.e. the holiday season), most retail sales organizations face the challenge of distributing additional hours for overtime opportunities to combat the influx of holiday consumers. To put holiday shopping into realistic perspective, an estimated $804 per person was spent on holiday retail spending in 2014, according to the National Retail Federation (2014). The most impacted area at my retail organization during this time of the year was our shipping/receiving department. One year, our Shipping/Receiving head clerk was due for a surgery that would keep him bedridden for the most crucial weeks leading up to the Christmas holiday. Our management team was tasked to interview potential in-house employees for an interim promotion in order to fill in for the Shipping/Receiving clerk on…

Related Documents