Today, developers have produced virtual games which allow all virtual team members to participate in group events as in puzzles, activities and quizzes. There are also web conferencing programs that offer chat, video and document sharing. Web conferencing allows team members to see and communicate visually and verbally with …show more content…
The Hockaday CEO would benefit from training on new technology and leadership skills to fill the needs of the company. Hockaday virtual team also need leadership guidance and restructure. “Successful virtual team facilitators must be able to manage the whole spectrum of commination strategies via new technologies, as well as human and social processes…” says Pauleen and Yoong. (Pauleen & Yoong, 2001, pg. 190) According to a book called Virtual Teams that Work, in order to build a winning team a leader must select members who have the knowledge, skill and experience to work with others towards a specific goal. Those members must be self-starters, technologically intelligent, culturally sensitive, and have trust and virtual communication. The team must be able to use the knowledge, skills, and abilities together, highlighting each individual’s personal area of strength. (Cohen & Gibson, 2003) Team building is effective in improving solidarity, motivation, cohesiveness, and problem solving. (Dunn & Holt, 2004) Fapohunda’s article, Towards Effective Team Building in the Workplace, says there are stages into building an effective team. First, is forming where members are brought together for a particular goal. Second, is storming where team members get to know each other and discuss the mission, approaches and values. Norming stage is where relationships are built. Then, the performing stage entails the …show more content…
This type of hierarchy virtual team has a follow-up leader to fill the position in case of sickness or vacation. According to structurational theory, rules influence the interaction and behaviors of the company’s members. (Shockley-Zalabak, 2014) An issue that arose in a crisis situation of Hockaday is when a member of the virtual team broke the structuration. The particular member defied the leadership rules by taking charge and making recommendations for the leader to step to the side because there was a disagreement in how the situation was being