1. When should the telephone be used instead of email?
According to our text, in-person communication should be used when the recipient is in the same location. (p. 99) I think it is silly to use the telephone or email when you can just walk over to the individual or group. On table 4.1, it says the telephone can provide immediate feedback unlike using email. (p.100) I think both should be used; however I think the telephone is more effective. Emails should be used as more of historical data or a follow up of a phone call. Phone calls can eliminate endless emails because you can work out the details within the single phone conversation. It is also difficult to understand the tone of emails or get any sense of empathy unlike if you were speaking over the phone or in person.
2. Should I be concerned with my audience’s preferred method of communication? Why/Why not? …show more content…
It is important to understand how people learn or process information. For example, I know that certain bosses of mine would prefer text or email because it allowed them to not have to stop what they were currently working on. I also know that my Vocational Rehabilitation Counselor prefers phone calls because the amount of emails she gets daily annoys her. When I first started working with her, I mostly would email her and it would take her 3-7 days to get back to me, however when I called, she always got back to me within the same day. Once I figured out her preference, I learned to just call her knowing she would get back to me within 24
According to our text, in-person communication should be used when the recipient is in the same location. (p. 99) I think it is silly to use the telephone or email when you can just walk over to the individual or group. On table 4.1, it says the telephone can provide immediate feedback unlike using email. (p.100) I think both should be used; however I think the telephone is more effective. Emails should be used as more of historical data or a follow up of a phone call. Phone calls can eliminate endless emails because you can work out the details within the single phone conversation. It is also difficult to understand the tone of emails or get any sense of empathy unlike if you were speaking over the phone or in person.
2. Should I be concerned with my audience’s preferred method of communication? Why/Why not? …show more content…
It is important to understand how people learn or process information. For example, I know that certain bosses of mine would prefer text or email because it allowed them to not have to stop what they were currently working on. I also know that my Vocational Rehabilitation Counselor prefers phone calls because the amount of emails she gets daily annoys her. When I first started working with her, I mostly would email her and it would take her 3-7 days to get back to me, however when I called, she always got back to me within the same day. Once I figured out her preference, I learned to just call her knowing she would get back to me within 24