"Medical teamwork and patient safety: the evidence-based relation." Rockville, MD: Agency for Healthcare Research and Quality, 2005. and increases patient’s safety, increases patient’s satisfaction. (). Teamwork is a positive thing for health care, workplace friendship also said to reduce workplace stress, increase communication employees and manger complete their task and accepting organization changes, however it may cause adverse side effect as conflicts, self-interest for example.( Berman ,West ,Richer,2002.) Nurse manager G is one who are not agree with workplace friendship and clique at the workplace, she often tell us that clique are not allow under her management in a strict way. Clique is a small close-knit group of people who do not readily allow others to join them (Oxford dictionary). Cliques are formed include the factors social standing, having similar interests and goals, job title, and friendships. However in order maintain the clique power structure, following may emerge such as bullying, harassment, or exclusion takes place. Cliques in the workplace can lead to a lot negative impact to the non-clique such as lack of trust, insecurity about job, lack of respect and appreciation, and the feeling …show more content…
Changes happen every day ,the key concerns in healthcare management is professionals undertake those task competently by handling the complexity of the process which would involve the process of evaluating , planning and implementing operations, tactics and strategy as suggested Al-Abri R.(2007). When I step into a healthcare a career, changes happen every day, emails sent every day to tell what are the latest changes, what treatment , diseases is new. Sometime things are already a habit to me, I do felt resistance to change. Habit took time formed. Nurse Manager G manage changes right at her finger tip. She also hold on to the values of the organization development efforts. Firstly respect for other, secondly mutual trust and support, thirdly power equalization, fourth, Confrontation fifth, participation (Robbin & Judge,2016.) Her point of view is that she value confrontation most. She encouraged people to open up to confront with problem and give suggestion relatively. She always encourages staff not to keep quiet, so that management will know what is the staffs feedback would reach the management. She often told her staff that she was educated in a way that culture of change can be develops. She felt is a waste because it is not develop in a Asian culture where everyone would keep quiet. It hinder the moving forward of an