Brenner's Ten Ways To Improve Interpersonal Skills

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When you think of pursuing a career in the business world, many people think of the tasks at hand, but becoming a business man or woman is more than just predicting the stock market, producing a product or selling goods. There is an art behind each successful business leader that sets him or her apart from the rest. Many times, interpersonal skills is what makes all the difference. Interpersonal skills involve listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. One of the most important skills to have in life is listening. According to the article titled,
“What Are Interpersonal Skills?”(n.d.), listening is “how we interpret both the verbal and nonverbal messages sent by others.” Listening involves receiving information. If we fail to receive
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An example of how listening can be useful in business is by receiving instruction from your boss about a new project.
If you listen well, you will be able to know what you need to do for the project and the expectations of the project. Carrie Brenner, author of “Ten Ways to Improve Your Interpersonal
Skills” (n.d.) give practical ways to improve listen skills in the office. Brenner states, “Using your own words, repeat what the speaker has said. By doing this, you’ll know that you’ve processed their words, and they’ll realize that your answers have been genuinely thought out” (n.d.). By repeating what you have heard, you can actively engage in the conversation and help your listening skills improve. Listening is a key skill that business men and women need to develop to become successful in their

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