Change in the Handover Process
Communication between medical health professionals is the vital part to ensure safe, high quality and continuing care (Johnson et al, 2015). The process of conveying information from one person to another in the medical facility, whether it is hospital, clinic or nursing facility, has to be clear, detailed, and relevant. A descriptive comparative study in seven ICU’s of three different countries showed that the quality of care related to effective communication between care-providers, including handover communications (DeKeyser et al, 2014). Working in the nursing and rehabilitation center and encountering multiple ways and attitudes toward shift-change handoff report, the definite problem with the effectiveness of the reporting is observed.
Nurses, relaying on their experiences and the fact that most patients are long term, think that they do not need detailed handoff report. However, gaps in the information, which caused by omitting or missing information, leads to increase risk for errors, unnecessary delays in care, and poor documentation (Johnson et al, 2015). Moreover, most of the time, …show more content…
Omitting and losing information during the handover reports impact effectiveness, quality and safety of patient care (DeKeyser et al, 2015). The coming nurse has to relay on the incomplete reports in hope that all that was in the report is true and his/her patients are in stable conditions. Nevertheless, worsening in the patients’ condition could come suddenly, and any change should be noticed and reported in order to prevent undesired outcomes. In addition, taking time actually look at patient could potentially prevent adverse events as falls because the nurse could assess if patient needs anything at that time and attend to the
Communication between medical health professionals is the vital part to ensure safe, high quality and continuing care (Johnson et al, 2015). The process of conveying information from one person to another in the medical facility, whether it is hospital, clinic or nursing facility, has to be clear, detailed, and relevant. A descriptive comparative study in seven ICU’s of three different countries showed that the quality of care related to effective communication between care-providers, including handover communications (DeKeyser et al, 2014). Working in the nursing and rehabilitation center and encountering multiple ways and attitudes toward shift-change handoff report, the definite problem with the effectiveness of the reporting is observed.
Nurses, relaying on their experiences and the fact that most patients are long term, think that they do not need detailed handoff report. However, gaps in the information, which caused by omitting or missing information, leads to increase risk for errors, unnecessary delays in care, and poor documentation (Johnson et al, 2015). Moreover, most of the time, …show more content…
Omitting and losing information during the handover reports impact effectiveness, quality and safety of patient care (DeKeyser et al, 2015). The coming nurse has to relay on the incomplete reports in hope that all that was in the report is true and his/her patients are in stable conditions. Nevertheless, worsening in the patients’ condition could come suddenly, and any change should be noticed and reported in order to prevent undesired outcomes. In addition, taking time actually look at patient could potentially prevent adverse events as falls because the nurse could assess if patient needs anything at that time and attend to the