Case Study: Smyths Toys

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Smyths Toys Phone Numbers
Smyths Toys Customer Service 0333 344 1157
Smyths Toys customer service number is 0333 344 1157. It is the largest Irish retailer of the indoor and outdoor children's toys as well as entertainment products. It operates through a website and stores across the United Kingdom and the Republic of Ireland.
Visit Smyths Toys website. Scroll down to locate the contact us link. A click on this link opens a new page with the necessary information to contact the customer service.
Following options are available for contacting Smyths Toys customer service.
• Phone number
• Online contact us form
• Online chat facility
• Postal communication to the registered office
• In person visit to any of the stores across the United Kingdom
…show more content…
Here are the available options.
• Online shopping - Smyths accepts all Visa, Master, and Visa Debit cards for online shopping. The payment gateway is encrypted for additional security.
• Stores - Make payment at store using cash, Visa, Master, or Visa Debit Card. Additionally, stores accept gift cards as a mode of payment. However, you cannot redeem a gift card during online shopping.
Smyths does not accept postal orders, cheques, purchase orders, and international debit cards for making a payment at stores or website. Refer the payment terms on the terms and conditions page for more information.
What Is Smyths Click And Collect?
Customers can place an online order, select click and collect option during the checkout, and collect the products from the nearest store. Visit the click and collect page on Smyths website for more information on how to place the order. A customer can collect the product from the store in an hour depending upon the store opening hours and product availability. However, Smyths sends a confirmation email to the customer to visit the store and collect the items. Customer requires following for collecting the items from the
…show more content…
You have following options to select a product.
• Gender
• Age
• Price range
Select these parameters according to your requirements and click the blue coloured find gifts button to browse available gifts and products that match your selection.
How To Get In Touch With Smyths Toys On Social Media Websites?
Smyths Toys shares social media with its customers on platforms like
• Facebook
• Twitter
• Instagram
• YouTube
• Blog
Visit these sites to communicate, share, and keep up with offers, promotions, and the latest Smyths has to offer.
What Are The Reasons To Get In Touch With Smyths Toys Customer Service?
Customers require assistance from customer service during or after the shopping. Visiting a store certainly helps in finding a right solution. However, many other customers who are unable to visit a store can call customer service or use online form to contact. Here are some reasons for which you may need assistance.
• Information about shipping and delivery options
• Assistance for online ordering
• Refunds and returns
• Checking stock availability
• Shipping costs
• Click and collect related queries
• Help for login or

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