At Sacred Heart Medical Center (SHMC) in Springfield, Oregon, the most recent quarterly overall hospital turnover rate was 7.6%. The emergency department’s (ED) quarterly turnover rate during the corresponding time period was 7.23%. An extraordinary departure of senior leadership has occurred in our organization over the past year. Such changes in senior leadership may be unnerving and generate fear, mistrust, and unrest in the organization leading to staff turnover (English & Chalon, 2011). In addition, there have been serious issues in regards to inadequate staffing on all units coupled with critical hospital capacity issues.
The ED has experienced unavoidable voluntary turnover associated with staff relocating for plausible reasons. In
The ED has experienced unavoidable voluntary turnover associated with staff relocating for plausible reasons. In