# Six Sigma Model

983 Words 4 Pages
Implementing Six Sigma in any industry is a challenging task because the model requires organizational culture change. The application of the model in a service industry is particularly difficult, due to following issues. Decisions of the model are based on statistical facts not instincts or past results. Six Sigma is highly measurement and data focused. It is difficult to measure the performance level of a service. In manufacturing industry “no defects per million” real data can be used. However, in service industry there is a great variability in data due to customer preferences, lack of tangible measurement tool of human behavior. In most cases four indicators are being used to measure the performance of a service industry: service level, service cost, customer satisfaction, and clinical excellence. The five elements of a Six Sigma model include: Define, Measure, Analyze, Improve and Control.
The first implication of Define phase is development of a Project Charter/Business Case. The Project Charter has to define goals and scope of the Six Sigma Project. The goals have to be specific, measurable, attainable, and relevant and time
There are two types of data: qualitative-subjective-can be ranked or ordered for example: binary (pass or fail, Yes/No); nominal (gender, race); ordinal (age group) and quantitative-discrete (number of medication errors) or continuous (amount of time-time to balloon, ED waiting time). Measure phase might make a use sampling for data collection (simple random sampling, cluster sampling, stratified sampling). Sigma Six uses following formula to decide on the sample size (n) for continuous data: n= (1.96ϭ/∆) ^2, and n= (1.96ϭ/∆) ^2*P (1-P) for discrete data. Where P is the estimated percentage of the defective, Δ is the percentage level of uncertainty that we are willing to accept and σ is the estimated standard deviation for the

• ## Business Case Study: M. A. C, A Cosmetic Company

Developing unique cosmetic products will require a great deal of assets both regarding innovative work and the real assembling procedure. Few firms have access to the funds and needed to perform this effectively. Another component that debilitates entry into this industry is the colossal rivalry present in the business, which will lessen the general productivity of firms in the business. 4.0 STRATEGIC…

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• ## Parametric Analysis Test

There are different types of parametric tests to determine if a statistically significant difference is present. An independent-samples t-test is used when comparing two groups on one continuous dependent variable that is normally distributed. A paired-samples t-test is used when you look at the differences of one group across two time periods or observation periods. ANOVA tests are used when we are examining more than two groups or more than two observation periods. Slide 3: Our null hypothesis states that no difference occurs.…

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• ## Hypothesis Test Essay

dealing with a one-sided H1 like (2) and (3) If we are using a significance level of 0.05, we are keeping out alpha in one side only. Say if our test statistics fall into that 5% tail, we are rejecting H0 and accepting H1, which suggests that the sample is either larger or smaller. Otherwise, we are accepting H0, which suggests the two samples are the same. One tailed tests can have a stronger indication effect, since it would specify if it is stronger or weaker, larger or smaller. However, neglecting the opposite side may lead to some serious misunderstanding.…

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• ## Questions: Common Phs For Anions And Cations

A) Add a little bit of unknown to a small amount of neutral water B) Fill several vials with test solution and use indicators to determine pH Common pHs for Anions and Cations: pH 1.5: HSO4- present; CO32-, HCO3-, OH- not present pH 2.5: SO42- present pH 3-3.5: Al(H2O)63+ present; CO32-, HCO3-, OH- not present pH 5-6: NH4+ and/or Mg(H2O)62+ present pH 7: Cl- and/or NO3- and/or SO42- and/or K+ and/or Na+ and/or Ca2+ present pH 9-10: HCO3- present; HSO4-, OH-, and Al(H2O)63+ not present pH 10-12: CO32- present; HSO4-, Al(H2O)63+, NH4+ not present pH 13: OH- present; NH4+, Al(H2O)63+, HSO4-, HCO3- not present If unknown is an insoluble compound, use the liquid to test pH pH 7: CaSO4*2H2O pH 9.5: MgCO3 pH 10: CaCO3 pH 10.5: Mg(OH)2 pH 12.5:…

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• ## Characteristics Of Corporate Transparencycy In The Opening Case Study: Apple

• Threat of outflow of business secret. • Development and pressure posed by external user for more extensive data which is impracticable to provide. • Causes unattainable demands if case of full fledge acceptance. • Above facts prove that in case they needed to be fulfilled its obvious that strategy needs some makeover. • Resistance from top level management.…

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• ## SWOT Analysis: Watkins, Meiers And Visser '

Limp of staff’s competence is also inhibited making SWOT that was recognised by Horn-Haacke (2002) as a factor affecting the success of these analysis. Because of the quality of research SWOT greatly affected from the participant’s capacity, it gives rise to conflict in the point of view from individual in a team. One factor is considered important to this members; but through the eyes of others becomes meaningless. That is understandable because the SWOT factors are evaluated subjectively (Ghazinoory, Abdi, and Azadegan-Mehr, 2011). No one can ensure that the arrangement of internal and external of the enterprise in the 4 SWOT groups is correct.…

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• ## Business Case Study: Digimaxcon

Six or seven major companies control the semiconductor market and to be relevant companies must maintain innovation. DMC’s has the challenge of competing for innovation against bigger companies, who have more talent in R&D and production. Also, DMC does not outsource their labor. Most companies in this market do because of the competitive advantage at stake. Lack of talent and not outsourcing their production are challenges, but DMC’s overall weakness comes from their lack of internal communication.…

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• ## The Importance Of Technology In Healthcare

The goal is for this to make sense because there’s a large amount of data information within the servers. Many organizations feel they need to always be a step ahead of competition when the focus is analytics. This is talked about in article Biggest Barriers to Business Analytic Adoption: People. The focus is not the up to date technology but the older population; many are not ready for this change in culture resistance. This article focused on four concerns: (1) lack of understanding of how to use analytics to improve the business, (2) lack of bandwidth due to competing priorities, (3) lack of skill set and last culture does not encourage sharing information.…

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• ## The Importance Of Information Management

There are a limited number of personnel including the four information technology specialists. In addition to the inadequate number of employees, there is a limited information technology infrastructure that was implemented initially. The operating system that is currently being used is Microsoft 8. It is affordable and convenient for the previous needs of the company. It is important that the company remain mindful about its financial state because it was not a million dollar company when it first opened.…

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• ## The Five Characteristics Of Strategic Management

1. How is "strategic management" defined in the text, and what are its five key attributes? • Strategic management is the continuous planning, monitoring, analysis and assessment of all that is necessary for an organization to meet its goals and objectives. • Strategic management is the analysis, decisions, and actions an organization undertakes in order to create and sustain competitive advantages. The four key attributes of strategic management are that it: 1.…

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