Situational Interview: The Purpose Of A Job Interview

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The purpose of the interview is the most important part in the hiring process in discovering if a candidate matches what was presented by their resume and to determine whether they can fit into your organization. A person can tailor their resume so that it matches all the points mentioned in the job posting but all the qualities a company wants may not be indicated there. A background check can be performed in order to verify that the technical aspects of a job applicants resume match the advertised requirements but that does not provide enough detail in order to make a hiring decision. Since the job interview is the last and the most important line of defense to evaluate whether a candidate has the qualities necessary for success in the position …show more content…
Situational and behavior description interviews have grown to be the two most popular formats for conducting a structured interview in modern times particularly for mid and high level positions. (Huffcutt 2015) A situation interview can be described as an interview the candidate is given a hypothetical scenario that might occur on the job and they are asked how they would respond to it. A simple example could be “…an obviously annoyed patient calls to complain that he just waited more than half an hour in the pharmacy only to find out that his refill had not been called in. How would you respond?” (Cardinal 215) The purpose of a question like this is designed to determine how the individual evaluates a situation, whether or not if there is a problem to be solve and if so, how they would go about solving it. In contrast, a behavioral interview question asks a candidate if they ever had an incident in the past and how did they react to it i.e. “tell me about a time when the job required you to perform a task that you didn’t know how to do. How did you respond?” Behavioral questions are based on the principle that past performance is the best as a predictor of the future. In application, situational interview questions seem to fit best when used for low level positions like unskilled or semiskilled jobs that are not very complex or first line …show more content…
By use of a structure format, interviews can be more fairly compared based on the ratings to the responses provided by the applicants along with any notes made by one or more interviewers to those responses. (Levashina, et al. 2015) In comparison, an unstructured interview will have different questions posed to each applicant, may allow for prompting by the interviewer or follow-up answers from the applicant, and disruption of the interview schedule when an interview extends beyond its allocated time. An unstructured interview is unfair to the company because it does not ensure that the applicant has all the required qualities being sought nor is it fair to the applicant in that it doesn’t give them the opportunity to prove that they have those same qualities. By using a structure interview, the company will have the best chance to ensure that the chosen applicant has all the qualities they are looking

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