According to Shriberg & Shriberg, emotional intelligence (EI) is the ability to fully understand oneself and to relate well with others (page 91). Social intelligence is the ability to get along well with others and to get them to cooperate with you (page 93). Daniel Goldman’s theory on emotional intelligence is that it can be taught and has the ability to do the following: (page 91):
• Motivate oneself and persist despite frustrations
• Regulate one’s own moods
• Empathize
• Delay gratification
• Handle stress well
• Have verbal and nonverbal skills in sync
• Have self/other acceptance/tolerance
• Promote “group harmony” His argument is that emotional intelligence is more than what is in traditional IQ tests. You don’t need to be intellectual
• Motivate oneself and persist despite frustrations
• Regulate one’s own moods
• Empathize
• Delay gratification
• Handle stress well
• Have verbal and nonverbal skills in sync
• Have self/other acceptance/tolerance
• Promote “group harmony” His argument is that emotional intelligence is more than what is in traditional IQ tests. You don’t need to be intellectual