Interpersonal Deviance

Superior Essays
The proposed study would investigate the relationship between the two types of workplace deviance, organizational and interpersonal, and the individual facets of job satisfaction. These two variables can interact and produce harmful effects for various aspects of an organization such as productivity and cohesiveness. Researching these variables can help organizations solve the many problems they may have with satisfaction and deviance. It is hypothesized that co-worker satisfaction will negatively correlate with interpersonal deviance and that contingent reward satisfaction will be negatively correlated with organizational deviance.

Job satisfaction and workplace deviance are two widely studied variables in the field of Industrial/
…show more content…
Seventy-four participants responded to a survey that included a measure of job satisfaction and workplace deviance. Participants self reported satisfaction and deviance but ratings of their deviance from their supervisors was also collected. The scale of Bennett and Robinson (2000) was used but no distinction was made between interpersonal and organizational deviance. A significant negative correlation was found between job satisfaction and both supervisor and self report ratings of workplace …show more content…
The job satisfaction survey consists of 36 items designed to measure job satisfaction. Groups of four questions in the survey measure different subsets of job satisfaction. They are pay, promotion, supervision, benefits, contingent rewards, operating procedures, co-workers, nature of work, and communication. The questions on the survey are scored on a 1-6 scale, with a six representing the highest level of satisfaction and a one the lowest. An example of item on the survey is “I feel like I am being paid a fair amount for the work I do. This item relates to pay satisfaction (Spector, 1985). These three satisfaction variables are the object of the research. Bennett and Robinson’s (2000) scale of interpersonal and organizational deviance consists of twenty-four items that fall into the two categories, eight interpersonal and sixteen organizational. An example of an interpersonal item would be embarrassing someone at work and an organizational would be taking property from work without permission. The survey consists of all twenty-four items and subjects will rate on a 1(never) to 7(daily) Likert scale the extent to which they have performed the deviant actions in the past year (Bennett and Robinson,

Related Documents

  • Improved Essays

    SA4 - Two-Factor Profile 1. What were your results? Instructions: On each of the following dimensions, distribute a total of 10 points between the two options.…

    • 795 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Q1. What are the seminal articles that form the foundation for this research? What do they have to say? I believe there are 2 main seminal works in this dissertation by Andrews (2003) which are Comparison of published measures of job satisfaction on a taxonomy of job rewards by Pritchard and Shaw (1978), Role of work values in leader member exchange.…

    • 547 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Throughout history different theories and concepts of management and leadership were created to define and understand effectiveness. Anita Satterlee's Organizational Management and Leadership: A Christian Perspective (2013) introduces these theories and concepts in the first two chapters of her book. Although there are numerous concepts we view as important, the three most important are trust, the study of behavioral management, and quantitative management. The first concept trust, is the beginning step for effective management and leadership.…

    • 457 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Job satisfaction differ from person to person and it is a feeling of positive affect toward a job and its components. Job satisfaction is significant in providing quality care to patients. Today’s healthcare is more complex and nurses are unhappy about their working environment. Which resulted in poor patient care and poor health care outcomes. Many factors can affect job satisfaction.…

    • 1200 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Macholastic Cheating Essay

    • 1003 Words
    • 5 Pages

    Scholastic Cheating and Dark Triad Traits Research Questions 1. Are students with dark triad traits more likely to cheat at college? 2. What are the organizational conditions that influence cheating at college?…

    • 1003 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    US Labor History

    • 729 Words
    • 3 Pages

    US Labor history Introduction The US labor force has gone through various transitions over the years, and that is attributed to the changes in the management systems. In the 19th and start of the 20th century, workers in the US were faced with various problems. The problems included low wages, poor working conditions, long working hours and a poor working relationship between the employees and their seniors. Apparently, this led to the formation of labor unions and trade unions to help in addressing the workers issues (Broadberry & Irwin, 2004).…

    • 729 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Within Walmart The retail industry is a vicious market for any size business, looking back we remember giants like Zellers, Kmart and even Target who failed to remain afloat in Canada. These were large aisle stores with a range of products from all departments like clothing, electronics and even pharmacy supplies at affordable prices for families. Walmart Canada is still standing, offering virtually everything a family would need to survive, even more so since their addition of food aisles in recent years. They try to stay true to their slogan “Save Money, Live Better,” which has been successful so far.…

    • 2446 Words
    • 10 Pages
    Great Essays
  • Improved Essays

    This theory illustrates that in order to maximize satisfaction, an individual most work their way up a ladder of needs, satisfying each one before the next can be evaluated. The hierarchy begins with an individual’s most basic psychological needs and ascends to self-actualization at the very top. When considering the corporate culture of these two established automotive companies, it is safe to assume that employees have their basic psychological and safety needs provided for. Both companies pay their employees salaries and provide benefits sufficient for survival. With respect to the next step, love and belonging, it is difficult to get a picture of an individual’s satisfaction within the two companies.…

    • 940 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Workplace surveys are used as a tool to help management identify communication issues that may be pertinent in their organizations. These surveys will give an employer a snapshot of how employees feel about their place in the organization. Whether they feel as if they are a valued member of a team and if their skills and knowledge are a valuable asset to the team. The benefits of a well conducted employee survey include: improved employee satisfaction, lower turnover, reduced absenteeism, less infighting, increased trust in management, reduced inefficiency and higher customer satisfaction ("Employee Communication Surveys,"…

    • 1020 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    At Walt Disney world, one of the best company worldwide, more than five thousand employees, in our location, about eight hundred, but in the engineering department, the company has approximately forty employees. Most of the employees are of different ethnicity, different behaviors, different lifestyles, but those things don 't stop us to be happy and enjoy working for such company. Despite all the benefits this company bids to its employees, we can see employees ' behaviors have tremendous importance for the effectiveness of Walt Disney World. As (Stroh, Northcraft, and Neal 2001) indicated, many factors may influence employee behavior, be it wages or other awards. Analyzes how employees ' behaviors influence the effectiveness of the Walt Disney…

    • 1035 Words
    • 4 Pages
    Great Essays
  • Great Essays

    Once the lower level needs have been met, human would be motivated by higher level of needs. When this hierarchy implies into job satisfaction, employee’s needs are can be easily pictured and explained. Taking safety as an example, if the organization failed in providing a safe working condition for employees to work, there was no way for employees to commit. Job satisfaction is built from the perspective of need fulfillment (Wolf, 1970). Herzberg’s Motivation/Hygiene (two factor) Theory (Herzberg, 1959) Herzberg (1959) is based on Maslow’s theory.…

    • 1228 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Human resource management (HRM) It is the management of the staff of a company it involves making sure that the business uses its staff effectively, in order for the business to run the best way possible and to be a successful business. The key among them is deciding what staffing needs you have. Weather to use independent contractors which the company does not withhold taxes, or hire employees which the company withhold income tax you need one of them to fill these needs. Training the best employees.…

    • 1164 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    One of Maslow’s Hierarchy of Needs is safety, which was not being met by my boss nor my company, instead it was being threatened during the workplace bullying. (Marques, 2011). In Herzberg theory on motivation, he speculated that a relationship with a boss plays a part in dissatisfaction, which in turn should not have played such a key role in the decline of the satisfaction (2010). Given that the relationship had such a negative impact, it instead should be attributed to the resignation. High neuroticism by the director caused all the characteristics of values/culture, agreeableness, tolerance, and self-esteem to be negatively impacted by the bullying situation (Carpenter, Bauer, & Erdogan, 2012).…

    • 1231 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Hoppock (1935) was the first who brought forth the concept of job satisfaction in limelight. He held that job satisfaction was a combination of psychological, physiological and environmental circumstances that caused a person to say that "I am satisfied with my job". To a society as a whole and from the individual employee's standpoint, job satisfaction, in and of itself, is a desirable outcome. However, from a pragmatic managerial and organizational effectiveness perspective it is important to know how, if at all, this variable relates to outcome variables. Various questions such as: does the job employee having high job satisfaction perform better?…

    • 716 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    Leading for Change Assignment Task 1 (BUSM 4395_1660) Foreign Auto Shop Case Study Group Member Details: 1. Aparna Nair: s3483537 - (Group Leader) 2. Brian Herman: s3456091 3. Daniel Ferdian: s3513876 Case Question and Answers 1. What is the usual leadership situation in the auto repair shop (consider the nature of the task, subordinates, and environment)?…

    • 1379 Words
    • 6 Pages
    Superior Essays