Thank you for your recent feedback on the job we are doing here at EPIC Primary Care.
I wanted to take a moment to share with you how your feedback is shaping change at our practice.
In the simplest terms, waiting time has become too long.
It would be easy to blame overbooking, or patient’s showing up late and throwing off our schedules. But the fact is, Healthcare delivery in this country is changing. Government and insurance company mandates drive some of this, some of it is due to the advanced technology that affects every aspect your care, some of it is the expectations of patients like you who want a bigger say in planning their own care.
We share your frustration, and we are taking action.
First, we are optimizing our scheduling.
I wanted to take a moment to share with you how your feedback is shaping change at our practice.
In the simplest terms, waiting time has become too long.
It would be easy to blame overbooking, or patient’s showing up late and throwing off our schedules. But the fact is, Healthcare delivery in this country is changing. Government and insurance company mandates drive some of this, some of it is due to the advanced technology that affects every aspect your care, some of it is the expectations of patients like you who want a bigger say in planning their own care.
We share your frustration, and we are taking action.
First, we are optimizing our scheduling.