Patient Communication Analysis

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Today, everything went great! I am so excited about the things I've gotten to do today! First thing this morning, I got to do a blood draw, then I went in to the insurance and billing office to begin making calls to insurance companies to check patients benefits for global maternity. Afterwards, I followed an interpreter, nurse practitioner, and an LPN to exam rooms to listen in on communication skills and cultural needs between each patient and employees. The communication from nurse practitioner, to LPN, to patient was very smooth, helpful, and served the patient's needs to the fullest. With an interpreter present, communicating with patients has very few issues because the patient is fully aware of what's going to happen with their treatment.

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