ER overcrowding is usual in all countries. Clients have to wait hours before being checked by a physician and much longer prior to being moved to an inpatient bed (Freeman, 2012). The outcome is not simply troublesomeness but rather a degradation of the quality of care, clients’ well-being is compromised, staff self-confidence is reduced, and the cost of care is risen (Sayah et al., 2014). Currently the hospital where I work is facing big problems and we all trying our best to handle it. The problems and inconveniences related to overcrowding in the ER are complicated, and it is significant that ER nurses at the possibility of ethical and emotional stress are not overlooked in strategic challenges to accomplish and …show more content…
Half of smartphone owners use their devices to get health information. One-fifth of smartphone owners have health apps on their devices” (Fox & Duggan, 2012, p2). In the facility where I am going to perform this capstone project, all employees and majority of patients use smart phones or other mobile devices. There are iPhone apps and websites available that inform the patient of wait times at different ED, and using these apps, patients can select the ED with the least wait time for suitability or if they believe their problem needs faster approach to emergency care (Ventola, 2014). These forms of applications, may offer a means to reduce the serious problem of ED overcrowding (Ventola, …show more content…
MHealth has been deployed in many healthcare facilities as a means of arranging appointments with the medical practitioners as well as a method of communicating with health professionals while still at home. The process helps solve the problem of overcrowding in the hospital as doctors and nurses can make appointments in advance on the best time to see the patient when the ED is not filled. According to Fjeldsoe, Marshall, and Miller (2009), mHealth contributes to a positive behavioral change when used as a healthcare intervention method. Similarly, Guy, et al. (2012), states that reminder messages before the appointment enabled increased the compliance rates of patients to their appointments with doctors. The same case was reinstated by Gurol-Urganci et al. (2012) when they sought to establish the effects of mobile phone messaging reminders on attendance of healthcare appointments. In this regard, they opined that compared to no reminders at all, cell phone messaging reminders improved