“The Waiting Room” is a gut-wrenching film that portrays the realities of care and the issues it faces upon delivery. In this film, the day-to-day activities that occur in an Oakland Emergency room are conveyed to the viewer through the perspectives of patients and their health care providers. One major issue that this film strives to shed light on is how this particular hospital delivers health care to its community. The issue of finding an efficient method to provide good quality healthcare is a problem that all health systems face in today’s society. The perfect balance of quality and efficiency both need to be meet in order for a system to meet the needs of its customers. The filmmakers strive to convey the dark side of healthcare delivery
…show more content…
This is an idea that is prevalent in both Lenkeit and “The Waiting Room”. First, you have the example of the family who is bringing their daughter into the emergency room for the first time. This particular family is not used to the culture that is inside of a hospital. The language and mannerism that healthcare providers utilize will more than likely sound foreign to an outsider. This is a clear example of what Lenkeit would describe as a “microculture, (a small culture subset within a culture where a group of people share a cluster of learned behaviors, beliefs, and knowledge not shared by other members of the larger culture)”( Lenkeit, p. 35) In the example the family would be the outsiders who are a part of the larger culture and the healthcare providers working in the Emergency room are the smaller subset of individual that share a common knowledge and culture. This division in culture creates a barrier between the healthcare providers and the patients they are trying to help. An example of this is when the father is confused by what the Healthcare providers want to do to his daughter because he does not fully understand the terms that they are using the diagnose his child. A perfect explanation for why and how this division is possible is stated by Lenkeit as “ the hospital, as with most cultural environments, was designed by the natives to serve them and facilitate the tasks they perform”(p.
This is an idea that is prevalent in both Lenkeit and “The Waiting Room”. First, you have the example of the family who is bringing their daughter into the emergency room for the first time. This particular family is not used to the culture that is inside of a hospital. The language and mannerism that healthcare providers utilize will more than likely sound foreign to an outsider. This is a clear example of what Lenkeit would describe as a “microculture, (a small culture subset within a culture where a group of people share a cluster of learned behaviors, beliefs, and knowledge not shared by other members of the larger culture)”( Lenkeit, p. 35) In the example the family would be the outsiders who are a part of the larger culture and the healthcare providers working in the Emergency room are the smaller subset of individual that share a common knowledge and culture. This division in culture creates a barrier between the healthcare providers and the patients they are trying to help. An example of this is when the father is confused by what the Healthcare providers want to do to his daughter because he does not fully understand the terms that they are using the diagnose his child. A perfect explanation for why and how this division is possible is stated by Lenkeit as “ the hospital, as with most cultural environments, was designed by the natives to serve them and facilitate the tasks they perform”(p.