Itqan Change Case Study

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YBA Kanoo Launches Itqan Change Program

Are we meeting not just the high performance standards for today, but also the standards for tomorrow? Are we doing the right things to be visionary?
As for YBA Kanoo, these questions shape its decisions about the new corporate strategy that provides the most impact to the business and ability to perceive into the future.

Abu Dhabi, UAE: For over 125 years of consistently delivering unwavering commitment to customers, Yusuf Bin Ahmed Kanoo recently rolled out a new corporate strategy, the Itqan Change Program that is poised to create a strategy alignment for the group’s Vision, Mission, Values, Short-Term Goals, Long-Term Goals as “One Kanoo”, Productivity, First Choice and Growth, and Key Result
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Freddy Sherman, EGM - Commercial Group; Dr. Haitham Al Qahtani, Group Manager Strategic Planning & Special Projects; Dr. Patrick Chenel, Group Chief Financial Officer; and Mr. Christopher De’Ath, Group Head of HR; under the leadership of Mr. Fawzi Ahmed Kanoo, Interim Group CEO, YBA Kanoo.

Itqan is an Arabic word used to indicate Excellence, Mastery and Proficiency. Elaborating on the program, Mr. Fawzi Ahmed Kanoo explained, “Yusuf Bin Ahmed Kanoo has been a regional business powerhouse for over 125 years and has consistently been delivering unwavering commitment to our shareholders, partners, customers and employees. We believe that every organization thrives when its corporate strategies and initiatives work in harmony. Thus, we embark on executing the ITQAN Change Program to achieve our key corporate results. This program is aimed at achieving our goal of delivering “One Kanoo”. “ “As you are all aware, the organization is currently implementing some 300 projects and initiatives such as Corporate Performance, Financial Performance & Goals, HR Strategies & Initiatives to name a few. We are therefore proud to endorse Itqan, YBA Kanoo’s internal change initiative, which will streamline our organization to enhance the quality of our services, encourage innovation and advocate best industry practices’, he
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Henceforward, the priority is to execute action items of Short-term Strategic Goals for 2015 and then implement the 5-year Corporate Strategy Alignment with Divisional Strategy Plan. This Strategy Aligning supports Departments to action 5-year strategy. In a nutshell, a follow-up scorecard review will be cascaded to all Managers on performance

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