Internet Jewelry Store Case Study

Decent Essays
Business Model for Judy’s Internet Jewelry Store
The best business model for Judy’s Internet Jewelry Store is a business to consumer model or merchant model. This model is best because the jewelry store is a merchant which sells items for profit. This business model allows customers to purchase items which are kept in stock in a warehouse. This model is better than a B2B2C which is a business to business to consumer model. A B2B2C is a business model that takes orders from consumers, charges for merchandise and then rely on a different company to send the merchandise out to the consumer. By stocking and filling the consumer’s orders from their own warehouse, Judy’s Internet Jewelry Store warehouse, does not share profits with a third
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It depends on its website to make profits. There are several advantages of having a website; it allows quick access to information about the company’s merchandise and sales, it allows accessibility to all consumers in different parts of the world which equals more profit and it allows a businesses to receive instant results of sales campaign numbers. Online businesses, unlike traditional brick and mortar businesses can quickly receive real-time results of their sales campaign strategies, so that immediate adjustments can be if necessary as told by (Wong, 2009).
Judy’s Internet Jewelry Store helps support their customers by having live chat agents available 24/7 to answer inquiries, assist with issues and help with technical support. One advantage of having a live chat agent is that someone is always available to answer product questions and the agents are sales persons as well. This is good for consumers who have merchandise questions or concerns and for the consumers who are indecisive and need to talk things over to be able to make the right choice or selection.
Functional Specifications for Judy’s Internet Jewelry
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Which company will payment transactions be made through? Which shipping company would the business use? Which inventory program would work best for the business warehouse? Judy’s Internet Jewelry Store has decided to use Pay Simple to process their transactions. Pay Simple’s website at www.paysimple.com, boast that their system offers the simplicity of processing web transactions and of ease of use by consumers. They decided to use DHL as their shipper. DHL’s website at www.dhl.com/, says that they are the worldwide market leader in logistics and delivers to over 220 countries and territories. The inventory system they decided to us is called Snapfulfil. Their website at www.softwareadvice.com/scm/snapfulfil-profile states that its software is fully capable of customization to fit the business that it is servicing and reduces the time it takes to fill orders. Judy’s Internet Jewelry Store chose Pay Simple, DHL and Snapfuffil because of they felt all of the programs had the potential to save the business time and more importantly

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