As we all know effective communication can play major role in providing safe patient care, higher patient satisfaction and treatment compliance, recovery and healing. Most of the time ineffective communication between health care providers and patients can cause distractions during care delivery and contributes to medical errors and insufficiency. According to Err Is Human and Crossing the Quality Chasm report good communication is necessary to ensure safe and reliable care (Chapman, 2009). After doing my research on communication related errors and training from team STEPPS (Team strategies and tools to enhance performance and patient safety) at Hunterdon Medical center (Healthcare Team Training, 2012). I was lucky enough to be part of the
