Communication Competencies In Health Care

Superior Essays
Communication Competencies in Patient-Centered Care Communication is a method by which information, feelings, and thoughts can express through verbal and non-verbal messages. It is a means to build an interpersonal relationship with people. Effective Communication plays an essential role in all the health care system, particularly in the nursing practice. A nurse spends more time with patients as compared to any other health care professionals. For a nursing practice, good communication skill is one of the standards requirements. The ability to communicate is central to improve the quality and safety of the health care system, as effective communication forms a successful caring bond with patients and health care professionals. Proficiency …show more content…
According to Korkmaz & Tuna (2014), “Communication requires a mutual expression of emotions, sharing, exchange of ideas, and interaction through influence. Interpersonal communication is a process by which people convey any emotions or opinions of theirs to others in either a conscious or unconscious way” (p. 15). In the nursing practice, communication not only involves exchanging of information, but it has a lot to do with the way a nurse interacts with the patient. In a nurse-patient relationship, communication is therapeutic as it is a covey of feeling and recognizing their needs to make them feel comfortable. Building relationships is the cornerstone of the nursing practice and good communication plays an important role in building trust between nurse and a …show more content…
Nurses need to keep actively communicating with the patient, family, and other systems during transition of care. Also, in order to meet standards of professional nursing practice, a nurse must have a proficiency to be clear, brief, and effectively communicates; verbally, electronically and through writing. The benefits for proper communication influences not only the patients’ physical health, but also their emotional health and overall safety. According to Korkmaz & Tuna (2014), “Proper and effective communication is necessary for recognition and trust in the nurse-patient relationship, for the psychosocial integrity of patients, and for successful nursing care.” (p.

Related Documents

  • Decent Essays

    The common purpose for nursing is to help heal people and care for the ill. Good communication is key among your coworkers. It’s a constant cycle of Communication with other nurse or even doctors to update their patients’ health. Nurses often describe mental or physical changes and must update and give feedback to other nurses. Nurses use many methods of conveying…

    • 241 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Strong communications skills are vital in nursing. Communication is the base of a relationship between a nurse and a patient; it can be one of the most powerful tools used in the nursing field. “Socializing is an important initial component of interpersonal communication.” (Perry, Potter, Stockert, Hall, 2013, p. 315). A patient’s first impression is often made from social communication, and starts the moment they enter a care setting.…

    • 719 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    It is important that nurses are skilled in the art of interpersonal communication. Skill refers to the ability to apply the appropriate behavior in the given context. These skills include being able to encourage patients to communicate, knowing how to pose questions, responding to the replies and giving information. Effective interpersonal communication does not always occur naturally, nor it is easily acquired. Communication has been recognized as a clinical skill that, like all other clinical skills, should be formally taught and developed (Duffy 1998).…

    • 242 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Delivering the highest quality of care of our patient is the ultimate goal of every nurse in this profession. Effective nurse-patient communication and the whole health team are essential in ensuring that this goal being met. Miscommunication or failure to communicate the patient information effectively among the health team can result in poor care, medical mistake and can even be harmful to the patient. (Paget, L., Han, P., Nedza, S., Kurtz, P., Racine, E., Russell, S., Santa, J., Schumann, M., Simha, J. and Von Kohorn, I. 2011, June). Nurses need to have a clear understanding of their ethical obligation and how it can impact the patient care.…

    • 708 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    The ability to communicate effectively is a vital skill in all aspects of everyday life. Specifically, relational practice refers to the ability to communicate skillfully and appropriately, while being mindful of factors such as context and interplay. This is an especially crucial in the health care setting, and therefore the development of communication skills is a critical component of nursing education. In this paper, I will critique an interaction I had with my sister, Hannah, regarding the state of her mental health and her struggles with anxiety.…

    • 1939 Words
    • 8 Pages
    Superior Essays
  • Improved Essays

    Nursing organizations maintain professional values and standards, raises healthcare standards, increases awareness of continuing education, and optimizes the public image of the profession (Esmaeili, Dehghan-Nayeri, and Negarandeh, 2013). Being able to communicate is an essential tool of the RN. I will communicate on a daily basis with patients, families and health care professionals. Being able to express yourself to others is vital. Therapeutic communication will be utilized, when interacting with patients and their families.…

    • 515 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    The general definition of communication is; “A two way exchange of information through writing, speaking or another medium” (Day & Leggat, 2015 p105). This is a broad definition of how information can be passed on between people, therefore not specific to a healthcare situation. A more precise definition of communication described in a healthcare setting, is suggested to be; a group of people who are concerned and have a passion for what they do, who learn how to do it better through interacting with one another (Day & Leggat, 2015). This definition explains that without communication would the care of a patient be affected, would a client-nurse relationship be formed? It expresses that communication is a critical element of nursing in order to have a successful outcome for the patient.…

    • 1472 Words
    • 6 Pages
    Superior Essays
  • Superior Essays

    Optimal Nurse Staffing

    • 1163 Words
    • 5 Pages

    There is constant communication between the nurse, patient, family members, co-workers, supervisors and physicians along with other staff. To have effective communication with the patients, always follow through on what was communicated to the patient, never tell the patient you will do something and it does not get done. Eighty percent of communication is non-verbal. Nurses need to pay attention to body language, eye contact and tone of the voice. Cultural awareness is also an important part of communication when dealing with a patient from another culture.…

    • 1163 Words
    • 5 Pages
    Superior Essays
  • Decent Essays

    Effective communication is essential for quality resident care because communication is needed to overall make the resident feel the most comfortable. If a resident were to have an issue, the nurse aide would need to have effective communication to solve the issue. Furthermore, the nurse aide should be an active listener when the resident is speaking. When the resident voices the problem to the nurse aide, the nurse aide should find the source of the problem, and then use effective communication to reassure the resident and use critical thinking to solve the issue. Effective communication improves relationships with peers, nursing staff, and families by having a sense of trustworthiness develop.…

    • 419 Words
    • 2 Pages
    Decent Essays
  • Great Essays

    In the scenario before the student nurse makes any decisions about the parent’s issues they should consider the ethics frame works. Beauchamp and Childress (2009) has four principles for ethics. Advocacy is when acting on behalf of someone, speaking up for them (Cambridgeshire County Council, 2008). An example, the student nurse in the scenario will stand up for the parent and make sure she get the help she needs. Beneficence is where the student nurse will act what benefits her patients (Beauchamp and Childress, 2009).…

    • 2624 Words
    • 11 Pages
    Great Essays
  • Superior Essays

    NS Style In Nursing

    • 1044 Words
    • 5 Pages

    Nursing is one of the fastest-growing professions in the United States. However, the American Nurses Association (ANA) predicted that the nursing shortage (NS) will strike to 1 million by the year 2020. In this essay, the student will describe the significance of the NS problem, discuss the effective nursing leadership and management( NLM) in practice. Address the communication and leadership (LS) style.…

    • 1044 Words
    • 5 Pages
    Superior Essays
  • Superior Essays

    Importance Of Communication In Nursing

    • 1200 Words
    • 5 Pages
    • 3 Works Cited

    Conclusion Effective communication and the use of therapeutic communication in the patient care setting is a pivotal part of the nurse-client relationship, as well as ensuring patient safety by communicating clearly with other healthcare members. Proper communication is a skill that may come naturally to some people. For those nurses that do not have efficiency in communication, practicing will help in feeling confident in communicating with patients and staff as well as providing a solid platform for quality patient care. References Corless, I.B., Michel, T.H., Nicholas, M., Jameson, D., & Purtilo, R., Dirkes, A.M.A, (2009).…

    • 1200 Words
    • 5 Pages
    • 3 Works Cited
    Superior Essays
  • Improved Essays

    Nurses should not only learn about communication skills but also certain professional traits in order to use communication wisely and in a more patient-centred way. These characteristics include genuineness, warmth and empathy. They come naturally to some nurses however most have to work at developing them by being partial towards patients, accepting the fact that each patients is unique and becoming more aware of their own communicational…

    • 1560 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    The ability to have an effective communication is appropriate to become a successful nurse in facilities and outside of it. To have the ability to be associated and have great communication with patients is tremendous because this can have the advantage of building relationship amongst patient and other health care team members. By having the skill of communication this can prevent anymore medical error and can guide the patient into better health. Having a better understanding of communication with the patient will guide the nurse more effectively to have a sense of safety towards the patients and other healthcare team members.…

    • 1188 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    Case study 1 (duration 4.30 – 6.58) This part of the video dealt with the interaction between the doctor and Barbara during her home visit for a routine check up. The interpersonal skills used and one barrier to the communication process, during the interaction is discussed in this part. The interpersonal skills are very important part of the health care sector therefore, the health care professionals needs to develop this in their practice (Bach and Grant, 2009). In the clinical settings the interpersonal skills are very important to improve the standards of quality of care and failure to maintain that standard may put patients or health care professions at risk.…

    • 1205 Words
    • 5 Pages
    Superior Essays