Establishing rapport with a client is essential to building a relationship with your client and a good start is keeping and making good eye contact, Also non-threatening poses, For example placing your hands relaxed on your legs when you sit, making sure to demonstrate enthusiasm and interest for concerns of the client and express your interest open ended questions relative to the situation at hand, building trust with the client is also very important when building rapport, showing the client empathy and making them feel at ease and comfortable.
Q. 2 Briefly discuss how will you promote positive communication outcomes with clients from other cultures?
The best way to have effective and positive communication with clients from other cultures can be achieved by using body language, tone of voice and being aware of cultural differences that the client may have, If it is possible or needed, having an interpreter available can be very …show more content…
8. How will you accurately determine your client’s expectations and needs?
I will accurately determine my client’s expectations and needs by first establishing roles with the client by Discussing my capabilities as well as my limitations establishing a transparent line of communication with them outlining my services and responsibility’s and what is expected of them as a client, Questions and clear communication with the client are key to determining their expectations and needs. Minimizing miss communication with the client and helping to establish a professional relationship with them.
Q. 9. Explain the importance of maintaining accurate and appropriate written records in future professional practice.
Client records are maintained for a range of reasons in professional practice, the most important of these reasons is for the benefit of the client. Recording of current client needs and support is part of the duty of care to the