Steam technology has major benefits that can make laundry easier to do, such as cleaning and reducing wrinkles. However, though steam has 10 benefits compared to a typical heated water cycle, the perceived benefits of steamed generated washes still pale compared to heated water as consumers heavily favored heated technology (Exhibit 16). To convince consumers to buy into steam technology, LGE must reeducate consumers and continuously update consumers on developments in steam technology. Utilizing its strength of having the most brochures available, LGE should provide neutral reports that back up the benefits of steam technology, thus mitigating and reducing the perceived risk of buying steam
Steam technology has major benefits that can make laundry easier to do, such as cleaning and reducing wrinkles. However, though steam has 10 benefits compared to a typical heated water cycle, the perceived benefits of steamed generated washes still pale compared to heated water as consumers heavily favored heated technology (Exhibit 16). To convince consumers to buy into steam technology, LGE must reeducate consumers and continuously update consumers on developments in steam technology. Utilizing its strength of having the most brochures available, LGE should provide neutral reports that back up the benefits of steam technology, thus mitigating and reducing the perceived risk of buying steam