I did notice that the Lowe’s website allows customers to provide ratings and reviews, whereas Big Lots did not. Also Lowe’s posts on its Facebook page pictures of their products and a lot of mini short videos of people working on home improvement. I think it’s pretty effective. I watched a couple of those videos myself and seeing regular people working on making their houses look more beautiful, made me feel like those were simple things that even I could do on my own. Those pictures and videos had thousands of “Views” and feedback, way more than those content shared in the Big Lots Facebook
I did notice that the Lowe’s website allows customers to provide ratings and reviews, whereas Big Lots did not. Also Lowe’s posts on its Facebook page pictures of their products and a lot of mini short videos of people working on home improvement. I think it’s pretty effective. I watched a couple of those videos myself and seeing regular people working on making their houses look more beautiful, made me feel like those were simple things that even I could do on my own. Those pictures and videos had thousands of “Views” and feedback, way more than those content shared in the Big Lots Facebook