The CEO at Genex express the need for the business has to "start behaving like we're one business." Respectively, he is expressing his concern that at the time the organization is subdivided into three different business segments, all employing a distinct conciliation of functional divisions. Furthermore, each one had its independent IT director.
2) Did Devlin need to hire Sandy, a "high-priced technology consultant," to tell him that technology at Genex was a mess?
Overall, Devlin knew that the technology scenario at Genex was suboptimal. Nevertheless, Sandy brought additional expertise to identify specific areas, which might have not been taken