FHCC has recently opened a new facility in a neighborhood that is culturally diverse. FHCC is experiencing low patient influx due to the fact that there is a lack of cultural diversity of among the staff. Some of the factors affecting the patient influx include:
a. Language barriers: Miscommunication in the healthcare sector can be life-threatening. The rising number of migrant patients and foreign-trained staff means that communication errors between a healthcare practitioner and patient when one or both