Employee Engagement Survey

Improved Essays
INTRODUCTION According to a 2013 report from CareerOneStop, an organization sponsored by the U.S. Department of Labor, Employment and Training Administration, the healthcare industry boasts an industry leading 19.4 million employees. This was an increase from the previous year’s 18.6 million (2013). Although the healthcare industry leads in total employment, it also is above average in turnover with an average turnover rate of 16.5% (Son, 2015). This means that on average over 3 million workers in the healthcare industry will chose to leave their place of employment, or leave the healthcare industry altogether. Amongst the many reasons for employee turnover, overall morale and employee engagement tends to be a recurring theme when employees …show more content…
Gallup is an internationally recognized authority in providing advice and analytics to companies. With over 80 years of experience in the field, Gallup is the foremost leader in understanding the attitudes and behaviors of employees. In 2000, Gallup began studying the engagement levels of employees in various industries across the U.S. Gallup studies the trends in employee engagement by offering organizations to administer the Gallup Q12 Employee Engagement survey. In this survey, employees are asked a series of 12 questions ranging from the employees’ understanding of their role, to more in depth questions like “in the last seven days, I have received recognition or praise for doing good work.” Scores are calculated on a 1 to 5 scale and the survey highlights the strengths and weaknesses of an organization when dealing with the engagement of their …show more content…
Today she serves as the Director of Organizational Development and is responsible for employee recruitment and retention, performance management, leadership development, employee relations and engagement, employee education, physician CME (Continuing Medical Education), employee wellness, diabetes education and oversees the Mary Lanning School of Radiologic Technology and the Creighton College of Nursing-MLH Campus. Hayek currently manages 8 direct reports, and 40 indirect reports. Past roles have included staff nurse, Director of Nursing, Director of Quality, amongst others. Hayek also handles the day to day responsibilities and strategic direction of the Human Resources Department. She holds a diploma in Nursing from The Mary Lanning School of Nursing, a BSN (Nursing Bachelor of Science) from the University of Nebraska Medical Center, and a Master’s of Science Degree from Creighton University with an emphasis in Nursing

Related Documents

  • Decent Essays

    In the Veterans Affairs, the Functional Statement for Chief Nurse (CN) requires the CN to provides executive leadership; assumes continuing and substantial responsibility for the coordination, directing, managing, and evaluation of all nursing care provided within units; assures follow up of the timely resolutions of issues identified by the internal and external review/accrediting organizations; and plays a role in the embodiment of the organization’s mission, vision, and values. At present, I report directly to the Chief Nurse; serving as Acting CN as needed. This provides plenty of exposures to the role, networking opportunities, and knowledge transfer. The experience is geared towards succession planning and transformational strength…

    • 268 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Internal analysis has shown a high rate of employee turnover at the Treadway Tire Lima Plant. Employees have been leaving the plant to find employment elsewhere. The trend is increasing at an alarming rate, costing the plant money and lowering productivity. Workplace turnover costs businesses in the U.S. $350 billion every year (Osborne & Hammoud, 2017). It costs money to recruit and on-board new employees, and is expensive to continually provide training for new employees.…

    • 341 Words
    • 2 Pages
    Decent Essays
  • Great Essays

    Behr to know how to proceed in improving circumstances at the hospital, he must first gain an understanding of the current prevailing attitudes and conditions. This can be accomplished by assessing current levels of engagement. “Organizations can’t know if they’re improving unless they have a baseline... The most common approach to develop this baseline is through an employee engagement survey... Survey results can directly measure engagement” (Lavina, 2016, para.…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Decent Essays

    Bonnie has over 15 years of experience as a career coach, leadership and talent management coach and recruitment consultant. Her experience encompasses working in corporate, non-profit, and government agencies. Furthermore, Bonnie brings to Ben Hudnall Memorial Trust over a decade of experience as a Sr. Recruitment Consultant for Kaiser Permanent Northern California where she led staffing and workforce initiatives for both nursing, non-nursing patient care, and ambulatory care positions. Bonnie holds complementary credentials, including certification as Leadership and Talent Management Coach, a Bachelor’s Degree in Psychology and a Master’s Degree in Leadership Development, and she is currently pursuing a post-graduate degree in Industrial…

    • 106 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    Nurse Executive Summary

    • 1483 Words
    • 6 Pages

    Nurse Managers have a lot of responsibilities that call for management skills, leadership, dedication, and knowledge. They are accountable for achieving goals for the hospital and coordinating and organizing resources. “They must be directed toward balancing the needs of patients, the health care organization, employees, physicians, and self” (Sullivan, 2012, p. 41). The Pediatrics and Medical/Surgical Units at Memorial Hermann Sugar Land Hospital are under the direction of Pam Bourassa. Pam is a risk-taker, great communicator, and helps promote learning and growing in her staff.…

    • 1483 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    I chose to interview Dawn Buchanan, RN, BSN for this Management-Leader Interview Write-up. She is currently my direct supervisor in the MDS department. Her management experience includes three years as MDS supervisor and twenty plus years as a director of nursing at Francis Marion Manor Health & Rehabilitation. Seventeen years ago, Dawn was also my Certified Nursing Assistant instructor whom vastly influenced my own nursing career. I consider her my nursing mentor and role model in this dynamic nursing profession.…

    • 317 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Consistency In Onboarding

    • 1712 Words
    • 7 Pages

    Consistency. Consistency in onboarding is beneficial for companies that have multiple locations or facilities. Developing a structured onboarding program ensures that each new employee receives the same message about the company’s culture, mission, vision, core values, and brand. Adding a segment to the onboarding program before the new employee begins position-specific training will send a consistent message to all levels of the company about who they are (Sims, chapter 8). Krista Rice and Janice Shanahan, part of Red Lobster’s Training and Development team, recognized the need for a structured program for their restaurant with 650 locations and an average of 4,100 new employees each month.…

    • 1712 Words
    • 7 Pages
    Improved Essays
  • Decent Essays

    With more satisfied employees and more satisfied patients, an organization can most likely look forward to repeat visits by patients and anticipate the power of positive, word-of-mouth reviews. What staff and personal are experiencing in the organization is what matters and needs to be focused on: the culture. Saks (2006) was one of the first to note the important distinction between job engagement and organizational engagement. Saks determined that perceived organizational support predicts both job and organization engagement.…

    • 197 Words
    • 1 Pages
    Decent Essays
  • Superior Essays

    J.C. received her Bachelor’s degree in nursing in 1997 and her first job out of college was with a local health department as a high-risk infant home…

    • 1139 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Perrin (2003), also defined engagement as the ‘employee willingness and ability to contribute to company success, through putting extra time, brain power and energy to their work’. According to Shuck and Wollard (2010), employee engagement is “an individual employee’s cognitive, emotional, and behavioral state directed toward desired organizational outcomes”. The willingness on the part of employees to go to the extra mile than what they ever did before can be termed as engagement, in terms of business demands and client demands. This cannot be achieved alone, it works hand in hand with motivation, so these are the major dilemma faced by many managers and leaders today. How to continuously engage their employees to give the best out for the…

    • 716 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Healthcare administrators oversee wellness planning for patients and communities. Their duties vary depending on their work environment, yet their responsibilities are relatively similar in various settings. On average, these professionals earn almost six figures annually, and the field is growing rapidly. These professionals are often responsible for managing entire facilities, and take on many roles while assuming infinite paths towards qualifying for the career. Roles and Responsibilities in Healthcare Administration An article on the Public Health Online website reveals that various institutions count on administrators to oversee the policies and procedures outlining health related care for individual patients, targeted groups or communities.…

    • 697 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Also, she did her MS in medical/surgical nursing from UCSF. She successfully had done her PHD from…

    • 2853 Words
    • 12 Pages
    Great Essays
  • Improved Essays

    Introduction Employee engagement is a workplace tactic that brings about the ideal conditions for all associates of an organization to: excel each day, commit to their companies’ goals, and be driven to contribute to the organization’s success. Employee engagement can be measured and can vary from poor to great. Nurturing employee engagement in the workplace can also deepen communication between members of an organization and increase the overall productivity. The purpose of this study is to establish whether there is a relationship between employee engagement and employee satisfaction. Problem Statement Employee satisfaction and employee engagement are similar ideas that are significant to organizations who want to preserve their employees’…

    • 1767 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    The role accountability plays in ensuring the consistent delivery of quality care are: - It measures and hold people accountable for the action performed and encourage self-leadership and teamwork in order to achieve a desired goal. When an employee knows that he/she is accountable for the health quality care, then there is less finger pointing and instead each employee helps, encourage and work together. - It involves everyone in the organization to create and sustain quality care, which becomes a culture that drives quality. This in turn will cause behavior modification and increase in organizational citizenship. Leaders are to set an example, if they are not accountable to the mission, values and goals of the organization…

    • 925 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Managers now feel morally responsible for maintaining high levels of job satisfaction among their staff, most probably primarily for its impact on productivity, absenteeism and staff turnover, as well as on union activity (Arnold & Feldman, 2013). The importance attached to job satisfaction was already significant during the first part of the 20th century, and Locke (1976) reported, for example, that over 3 000 related studies were published between 1935 and 1976 – an average of one publication every five days. Organisations recognise that having a workforce that derives satisfaction from their work contributes hugely towards organisational effectiveness and ultimate survival. Job satisfaction is regarded as related to important employee and organisational outcomes, ranging from job performance to health and longevity (Spector,…

    • 716 Words
    • 3 Pages
    Improved Essays