In response to your post about Emotional Labor, there was one thing that I found interesting in your analysis. The first thing I noticed was your statement on companies having a set written expectation of employee behaviors. I truly believe that having that in place sets the standard for the workplace. The company that I work for has two different policies pertaining to this. The first being our code of conduct and the second being our performance expectations. New employees are required to read it and sign off on it. They are held to an incredibly high standard when it comes to these two policies. Our values, mission, code of conduct, and performance expectations are posted at each one of my sites by our clock in stations. Emotional
