Introduction
During the second scenario we learned a lot about how conversations can quickly turn unproductive. We saw how both people came into the conversation with a particular agenda, but only one of them was prepared to discuss using the “third story” mentality. Going forward, the employee and employer and strengths and weaknesses and going forward how they can become better communicators .
Overview
In chapter 2, Different Stories: Why we each see the World Differently, the author describes how two parties observe a particular situation and why they are different. In scenario 2, the employer and employee both observed the employer’s behavior differently.
The employee observes his employer’s behavior overly friendly which he was not used to at his previous company. The employee interpreted his boss’ behavior, such as: …show more content…
In Chapter 8 of the book Difficult Conversations (Stone, 1999), the author outlines the importance of going into the conversation with the “third story mentality” where you initiate your portion of the conversation or steer the conversation to include both perspectives and invite joint exploration. In this example, the employee needed to utilize this advice.
During the scenario the employee appeared very hesitant and indirect. The employee self-disclosed that he liked to keep his work life and personal life separate; however, he left out sufficient detail as to why he felt this way. This left the employer trying to guess and personally interpret what was wrong and how he could help. This left the conversation stonewalled with both parties speaking over one another.
Employer
The employer did a good job at trying to identify the issue of the employee. In Chapter 8 of the book Difficult Conversations (Stone, 1999), the author outlined how a party can modify the conversation to encourage joint
During the second scenario we learned a lot about how conversations can quickly turn unproductive. We saw how both people came into the conversation with a particular agenda, but only one of them was prepared to discuss using the “third story” mentality. Going forward, the employee and employer and strengths and weaknesses and going forward how they can become better communicators .
Overview
In chapter 2, Different Stories: Why we each see the World Differently, the author describes how two parties observe a particular situation and why they are different. In scenario 2, the employer and employee both observed the employer’s behavior differently.
The employee observes his employer’s behavior overly friendly which he was not used to at his previous company. The employee interpreted his boss’ behavior, such as: …show more content…
In Chapter 8 of the book Difficult Conversations (Stone, 1999), the author outlines the importance of going into the conversation with the “third story mentality” where you initiate your portion of the conversation or steer the conversation to include both perspectives and invite joint exploration. In this example, the employee needed to utilize this advice.
During the scenario the employee appeared very hesitant and indirect. The employee self-disclosed that he liked to keep his work life and personal life separate; however, he left out sufficient detail as to why he felt this way. This left the employer trying to guess and personally interpret what was wrong and how he could help. This left the conversation stonewalled with both parties speaking over one another.
Employer
The employer did a good job at trying to identify the issue of the employee. In Chapter 8 of the book Difficult Conversations (Stone, 1999), the author outlined how a party can modify the conversation to encourage joint