It’s also significant for any organization to establish an effective form of communication with their employees, which was absent at the Engstrom Auto Mirror Plant. Although there were monthly meetings for all of the employees, the plant manager, Bent had no clue where he stood with them. Because there was no communication between Bent and his employees he was relying on Haley, his assistant manager for information about his employee’s mood. As stated in the article "Engstrom Auto Mirror Plant: Motivating in Good Time and Bad" “Bent knew that Haley, in just four months at the plant, had developed a good relationship with several workers and could pick up useful information about [their] mood.”( Beer, Collins,2008). The root cause of this
