This chapter opens by talking about the masters, and how one year Herman Miller was invited to go to the masters so in order decide what to do they formed a few committees to discuss how to spruce up the facility. One person mentioned that they could put pink ice in the urinals. I thought that this was absolutely crazy, because how would the color of the ice change anyone’s opinion about the facility as a whole. This chapter focuses on all the little things that a company needs to do in order to not only separate themselves from the competition but also what they need to do to be seen in a good light. Whether that be evaluating managers ideas and attitudes about certain things or simply changing the color of the ice …show more content…
One thing that really stuck out to me from this chapter was that Herman Miller focuses on hiring leaders that complement each other, since a large part of their company’s business model is to have roving leaders. This idea is interesting, because they want all the people they have that work for them to feel like they are leaders and not simply following the CEOs. There are many characteristics and intrinsic variables that need to be considered when hiring anyone. Overall, when Herman Miller is considering hiring a Vice President they need to be a spokesperson for the company meaning they must reflect all of the values that has led to their …show more content…
They had to ask a local for directions, and this led to insight about his corporation which was that in any context you only really get to see one side of people. This relates back to the millwright who was a poet, no one ever would have expected this man to write such beautiful poetry. What this proves is that you can never truly know everything about all your employees, but a good leader aims to gain as complete a picture as possible. It is the goal of any good leader to make sure they know all the possible gifts their employees have to offer them.
Postscript:
I really enjoyed the last sentence from this chapter, because leadership is more an art, a belief, a condition of the heart then a set of things to do. This means that there is never one correct way to lead, and the best leaders are compassionate and adaptable.