i. The services produced by the services organization are intangible, which mean we cannot touch and sense and smell the services. But the goods produced by the manufacturing organization are tangible which meant we can touch and smell the product. ii. The services which produced by the services organization cannot be inventoried or stored. Once the services are produced for the customer, the customer must consume the services. Whereas, the good produced by the manufacturing organization can be stored or inventoried in the warehouse.
The following table shows the differences between services and manufacturing company.
Services company
Public Bank is an example of services company. Manufacturing company The Apple store is an example of a manufacturing company.
The services …show more content…
Customers who with different demands in term of services may pay different prices for this demand. Thus, the services are unique. For example, the customer must walk in the Public Bank to tell the staffs about the problem or difficulties they faced like unable to withdraw the cash or forget passwords or PIN number. If the customer doesn’t work in the bank, the problem cannot be solved. For the manufacturing organization can be low interaction with customers. They just buy the product produced by the manufacturer. Customers are not specifying what they want from the product and only purchase the product that suit their needs and wants only. For example, if the customer who don’t like the iPad and like the most iPhone, then the customer can only buy the iPhone in the nearest Apple Store only. The customer doesn’t tell the manufacturer of the Apple Store about dislike the iPad although the person didn’t like