Firm B Essay

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Using the above information provided by Foster’s Book, the process of two different manufacturers. Even though the end product is different the difference in efficiency is great. The names of the companies will not be disclosed and the one which was described through interview will be referred to as Firm A and the one seen through personal experience will be Firm B. After initially discussing the shortcomings of quality in Firm A and what Firm B does better than the differences will be explained and what impact it has and the possible issues it may cause.
The lack of quality in Firm A led to Inefficiency, waste, and complacency. All the issues have been noted by the acquaintance for a few months and the management has not taken steps to
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Diving into what makes a smaller company successful over years with consistency and with a lean mentality shows a stark difference. First, the pieces are made by the order. The process is done using an assembly line type method with one piece per section. Instead of quality control Total quality management or TQM is assuring quality at every step. Each section is fully equipped so it is not moved around. Everything not made in house is from a supplier which is suited just for them to improve efficiency. Firm B is ISO 9000 certified which is a quality in standard and efficiency. The difference in between the process is important as the impact is deep. First, the product leads to many different things. When building to a batch the difference from one piece flow is how quality can be applied. The quality process in batch and queue is not looked at until the product is made and this causes pieces which have had defects to be worked on until the quality control step leaving wasted value on a product which is rendered unusable. However, TQM allows quality checks at every step as each product is made through an assembly line. Certain measures are taken by Firm B to prevent the issues as listed by the interviewee such as having a higher low fuel threshold for welding and the production prevents running out of a single item as there is more attention to detail and allows defects to be stopped before they

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