The late 1990’s, James Munger and Lorne Kramer created different changes for the police department and created separate substations. Police officers now had more freedom in implementing problem solving approaches on the field as long as they remained under the police force guidelines and remaining ethical when interacting with the public. The force was now able to network and reach out to different community agencies and request assistance with resources to end social issues. Munger wanted accountability from all aspects of the force and created the substations while Kramer was more devoted to its citizens. Although both carried different personalities and visions, they wanted to see the same commitment to the force and citizens.
