Critical Thinking and Creative Problem Solving Essay

1131 Words Aug 14th, 2011 5 Pages
Critical Thinking and Creative Problem Solving

Critical Thinking and Creative Problem Solving
Critical thinking and creative problem solving working together can enhance a person’s creative skills. However, if there is not a correct balance between the two, a person may not find the correct resolution. To find the right balance between critical thinking and creative problem solving, one must understand the similarities and differences between the two. This paper will attempt to show those ideas.
Critical Thinking
According to Shah (2010) and the American Heritage Dictionary, critical thinking is defined as “The mental process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to
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Knowing this was an unusual request, I found myself in the preparation stage. I began gathering information such as do we have the part in stock, how much time do I have to enter the order, let the warehouse know the order is in the system so the part can be pulled from inventory and sent to shipping to make the shipment. I did not have time to let the information sink in unconsciously because of the time constraint. I skipped over this phase and moved right into the illumination stage. I was hitting some roadblocks getting people to cooperate and make the shipment happen. Then the light bulb went off. If I supply a reward, I will get what I want and make the customer happen. I offered to buy pizza the next day if the team came together and was successful. Everyone stepped in and the shipment made the truck and was delivered to the customer the next day. The verification was the telephone call from the customer with confirmation of delivery.
I had the opportunity to work with a gentleman on a project to help identify duplicate purchase orders received from the customer. All information was shared electronically. This experience reminds me of the critical thinking process. The concept was the issue of duplicating orders and over shipping parts to the customer. I gathered information about how many possible duplicate purchase orders occur, the cost of shipping material to the customer, and the cost of returning the shipment (due to our

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