Communication In Nursing Communication

Great Essays
Introduction:
In any clinical setting, medical professionals work together as a team to collaborate, delegate and consult. In order for this team effort to be effective, good communication skills must exist between medical professionals. Many times, messages can be altered and interpreted differently; if the conditions for transmission barriers develop. External barriers and internal barriers, such as confusion and mental status can hinder effective communication. Communication can be both verbal and non verbal, and it is important to understand that different cultures may communicate differently from others; example Thailand, “which depend entirely on non verbal communication.” (Tucker 2016). In such places, miscommunication is likely to
…show more content…
In this type of communication, it is important that nurses listen, process data (including objective and subjective data), organize (or decode message) and provide response (Hickson 2015). Three main uses of communication tools are to encourage positive interactions, support and promote openness (Hickson 2015). Encouraging positive interactions allows the nurse to listen to the patient feelings, so in turn the nurse can empathize and facilitate coping (Hickson 2015). With support, a nurse can build nurse-patient relationship, leading to teaching and encouragement (Hickson 2015).
Some of the therapeutic technique used in communication is silence and listening. Silence give patient time to think and formulate responses. According to Taylor (2011), silence is a way of allowing time to reflect (p. 454). Listening makes the patient feel support and it promotes openness. Additionally, using open and close ended questions encourage patient to talk; and touch, encourages positive interactions by stimulating a feeling of warmth and trust, eliminating frustrations and builds support in the process. Other skills include restating and reflecting.
The following case study analyzes the importance of these
…show more content…
As I approach my patient’s bedside, I identified safety and environmental risk to the patient; by doing this, I implemented Nightingale’s theory of environment need. As I continued to use Peplau’s theory, started the nurse-client relationship by introducing myself, and then I explaining what I was going to do. By doing this, I met the patient’s psychological need and assessed her level of consciousness. Although I was nervous about meeting the patient, I embraced it and took into consideration my patients psychological need, and I maintained patient’s privacy by pulling across the curtains. Prior to the assessment, I communicated to the patient and asked if she was comfortable and feeling any pain. Doing this, I implemented Leininger’s theory. I assessed her physiological need and took into consideration how physically active she was to be assessed. Performing this routine, I had utilized Nightingale’s theory of environmental need and therapeutic communication. During the interviewing process, I used Hilegard’s theory of nurse-patient relationship. I started building interpersonal skills, and at the same time, performed Levine’s theory that the patient is the center of nursing

Related Documents

  • Improved Essays

    Strong communications skills are vital in nursing. Communication is the base of a relationship between a nurse and a patient; it can be one of the most powerful tools used in the nursing field. “Socializing is an important initial component of interpersonal communication.” (Perry, Potter, Stockert, Hall, 2013, p. 315). A patient’s first impression is often made from social communication, and starts the moment they enter a care setting.…

    • 719 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    It is important that nurses are skilled in the art of interpersonal communication. Skill refers to the ability to apply the appropriate behavior in the given context. These skills include being able to encourage patients to communicate, knowing how to pose questions, responding to the replies and giving information. Effective interpersonal communication does not always occur naturally, nor it is easily acquired. Communication has been recognized as a clinical skill that, like all other clinical skills, should be formally taught and developed (Duffy 1998).…

    • 242 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    As important as job performance and teamwork may seem without communication neither of those would be possible. Communication is extremely important in the workplace. In the medical field, communication is the major building block of helping out patients. Individuals working in the medical field should have extrodinary communication skills. There are four types of communication methods which will be discussed in this essay and they are: verbal, nonverbal, written, and electronic.…

    • 777 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    In nursing care teams, communication has two strong components that correlate directly with each other. Quality improvement impacts safety and vice versa. The goal of improving communication on nursing care teams and consequently maintaining patient safety is the topic of this paper. This significant relationship must be considered, addressed, and embraced in health care systems by each representative member. The connection between safety and quality improvement is strong.…

    • 429 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Communication is a vital skill within a healthcare setting as it provides the patient and their families with the primary care they require. It allows healthcare workers and consumers to feel safe within the environment, as they are all able to understand and trust the healthcare team. Employees are forced to understand each patient directly through the various forms of communication present within this industry. These varying forms of communication can initiate to other colleagues the issues or concerns for each individual and can force collaboration for all colleagues to reach a goal of holistic care. Communication can be conveyed in the form of written, verbal and non-verbal methods,…

    • 1131 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Patient Centered Care

    • 388 Words
    • 2 Pages

    Everyone working in the health care facility can contribute to a patient centered approach. According to Bechtold & Fredericks (2014), “Collaboration between the patient and the healthcare team, patient-centered care incorporates the patient’s values, beliefs, and preferences regarding overall health and well-being into the plan of care and implementation of all care activities”. There are patients’ that have been with their primary care provider for many years and the providers treat patients not only from a clinical perspective, but also from an emotional, mental, spiritual, social, and financial perspective. There is a female patient on a medical surgical floor. Every morning at the patient bedside report is given and patient usually awake…

    • 388 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Communication plays a big role in the health and social care setting as it allows service providers to exchange information through speaking, writing or other forms of communication in order to understand the individual so that there is no misinterpretation. Effective communication enables the receiver to understand the message the way the receiver intended it whereas ineffective communication is the failure to understand the message which could result in a barrier to communication. For example, if the communicator speaks one language but the receiver speaks another then there is a barrier as the communication fails. Language is an obvious barrier however there are other barriers that are not very obvious. For example, if a student has an idea…

    • 1407 Words
    • 6 Pages
    Improved Essays
  • Superior Essays

    The interaction between the nurse and patient can form a friendship of mutual trust and faith from the responsibilities nurses have during the care of the patients. By having a client-nurse relationship, it enables the nurse to make a full assessment on the unique needs that the patient may need. This will be done through communication; the nurse and patient having a discussion on what is believed to be in the best interest of the patient. Therefore this will make the patient feel empowered over their treatment, and also reassured that they are being cared for properly having all the support needed (Stuart and Laraia, 2005). An experience of this in hospital, is when the patients are first admitted.…

    • 1472 Words
    • 6 Pages
    Superior Essays
  • Superior Essays

    Optimal Nurse Staffing

    • 1163 Words
    • 5 Pages

    In 1896 the first American Nurses Association (ANA) convention took place with less than twenty nurses that attended the convention. The Nurses Associated Alumnae of the United States and Canada became the American Nurse Association in 1911 (American Nursing Association, 2015). “The American Nurses Association (ANA) is a professional organization representing the interests of the nation’s 3.4 million registered nurses through its constituent and state nurses associations and its organizational affiliates (American Nurse Association, 2015). They believe that every nurse has an obligation to uphold and adhere to the code of ethics. Three documents establish the foundation to all nursing practice.…

    • 1163 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    She believed that one’s personal internal environment and the influence of the physical and external environment worked together. Nightingale prioritized that proper ventilation, fresh air, cleanliness of rooms and walls of hospitals and homes, clean water will increase the person health (Dossey, 2002). She also talked about that proper nutrition for the patient should be considered such as what type of food and when and what should be consume (Dossey, 2002). Nightingale explain that clan environment will lead to an inner or interior state of peace and comfort increasing the person’s healing process and well-being (Dossey,…

    • 898 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Importance Of Communication In Nursing

    • 1200 Words
    • 5 Pages
    • 3 Works Cited

    T. Jasmine (2009) discuses two important aspects of therapeutic communication- listening and exploring. Listening as a therapeutic communication technique demonstrates that the nurse is genuinely interested in the patient. When listening to a patient the nurse and nursing student needs to be aware of how their body actions are being portrayed. Posture, facial expressions, and eye contact can be perceived in a positive or negative way to the patient (para. 12). One of the viewpoints on listening mentioned in the journal is a reference from Stickley and Freshwater (2006) discussing how listening is something that the nurse needs to realize within themselves in order to improve communication skills: “listening to oneself and being constantly aware of ones own thoughts and feelings, posture and actions is vital in improving ones skills of listening to others” (Jasmine, 2009, para.…

    • 1200 Words
    • 5 Pages
    • 3 Works Cited
    Superior Essays
  • Superior Essays

    This assignment is to introduce how a therapeutic relationship between a nurse and patient can help maximise the communication skills and behaviours of a nurse, this is to help with a patients experiences and feelings. The National Competency Standards for a registered nurse, which is under standard 9 sub-section 9.1, “demonstrate empathy, trust and respect for the dignity and potential of the individual/group” (Board, 2006) has been chosen to help with the discussion on how to establish, maintain and conclude a therapeutic relationship as a nurse. A patient from the City of Horizon will be used to help as a reflection on how empathy, trust and respect is important in establishing a therapeutic relationship. This patient is Vincent Romero an 83 year old male in Horizon Hospital,…

    • 1909 Words
    • 8 Pages
    Superior Essays
  • Great Essays

    After reviewing many nursing theorist before writing this paper, I have concluded that my practice of nursing encompasses all fourteen points of her theory. The patient must be seen as a whole and not as a sum of the parts. If one is to view the patient as parts, part of the clinical picture may be missed. I view my care as assisting the patient in activities that they would normally do for themselves if they were able. I foster my patients to gain their independence as quickly and safely as possible.…

    • 2852 Words
    • 12 Pages
    Great Essays
  • Improved Essays

    Reflections (Experiences of developing the QIP): Consider the patent’s situation During my placement with SSU, some patients complain to me that they did not receive clear information about their treatment plan from the health professionals. They appeared frustrating and angry and tended to use the call bell more often. Reflection Reflecting back to the situation, patients felt angry and frustration because they did not receive clear information from the staffs. As a nurse, we have the responsibility to maintain effective communication with the patients to deliver the requirement in the National Competency Standard (Nursing and Midwifery Board of Australia, 2006).…

    • 1367 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    There has been a history of poor communication in the medical field that has stemmed from physicians not being able to communicate well. Physicians are having issues trying to use medical terminology and also convey the meaning of the terminology to their patients. Some patients walk away from the doctor 's office feeling as though they still don 't understand what exactly is going on with them. Physicians do not realize that the medical terminology is creating a disconnect between their patients. Communication in the Health Care System is a skill that is necessary for Physicians; however, they lack the ability to listen, speak w/o using medical jargon, and write effectively.…

    • 814 Words
    • 4 Pages
    Improved Essays