Cja 304 Barriers to Effective Communication Essays

1972 Words May 7th, 2012 8 Pages
Barriers to Effective Communication
Nikkeya West
CJA 304
March 1, 2012
Clark Nissen
University Of Phoenix

Abstract The importance of communication in all professions is often under-estimated. In the criminal justice field there is no excuse for misconception and one mistake could affect multiple parties. This paper will outline the barriers in effective communication, how they affect the criminal justice field and more importantly how to overcome such barriers. We will explore the process of communication, it’s components, informal and formal forms of communication and then the difference between listening and hearing.

Communication Process Communication often times involves two people; a sender and a receiver. With law
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An officer may walk into a coffee shop and be approached by a citizen who tells him a unique fact about the person or a relationship they had with another person within the town. While there opinions may be just that, an opinion, it may also be valuable information within the event of the crime. As you can see information flows within an organization either formally or informally. It can flow upward, downward, lateral or diagonal. Meaning it can move up a chain from citizen to officer to Sherriff to sergeant or down ward in the reverse order. It can even be lateral as it may be distributed to all sheriffs within a state then downward to officers within the cities and towns. The flow of communication can easily get misinterpreted as it moves through different channels within the criminal justice system. There are many more parties involved and when relaying information about a high profile criminal investigation and the facts surrounding the investigation important information can get shortened or left out.

Listening Vs. Hearing: Barriers in Communication Barriers in communication include emotional barriers, physical barriers, semantic barriers and ineffective listening. Let’s look into a common mistake we all make while communicating: Emotional Involvement. Whether you are the sender or the receiver in a conversation many people encode messages and relate them

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