Chapter 7 emphasizes the use of effective questioning skills which is one of the primary tools used by healthcare providers to collect, clarify, and specify information from patients about their condition.(122) Therapeutic use of questions can yield data and information that will help the providers assess the patients and provide the best care designed for them. Therapeutic use of questions can help avoid unnecessary mistakes that can possibly derail the treatment goals. Servellen highlights this chapter by stating, “When we think of the questions that we want to ask the patient, our intent is to usually utilize the most efficient approach to arrive at the maximum information. Patient’s potential reactions to questions are important to consider
