Tldr Customer Service Business Plan

803 Words 4 Pages
TLDR Computer Services

In the world of consumer electronics, large corporations like Best Buy and Walmart have placed the value of a sale over the value of knowledge and customer service. This has left an opening for business to not only survive, but flourish in the wake of these giants’ bottom line. TLDR Computer Services looks to provide a wide array of excellent electronic services including sales, repair, and data management, and do it with unsurpassed customer satisfaction. We can do this by employing the most knowledgeable and driven individuals that know what they are talking about when it comes to computers.
Consumer Services

TLDR is unique in that it will offer a wide array of consumer services including, but not limited to:

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TLDR will also offer corporations discount incentives to businesses who use their commercial services. This will also help bolster the sales and reputation of TLDR and increase revenue overall.


In order to help provide the utmost quality of service, TLDR will also provide commercial services usually relegated to specialty companies such as Carbonite or Symantec. These services will allow TLDR to hire industry experts who know what they are talking about when it comes to computers. Rather than deal with a run-of-the-mill salesperson, when you come to TLDR you will meet and discuss you needs with experts and professionals who know that they are doing.

Server maintenance and
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(Search Engine Optimization) services
Network setup and repair

Step by Step

As mentioned before, these commercial services have been regulated to specialty companies that only handle these services. This practice has earned them a reputation and will be hard to compete with if we try to brute force them in competition. The plan of TLDR is to work small and build up using these steps:

Open a brick and mortar shop with one to two employees with great computer skills. This shop will have to be in a prime location next to residential areas on a well traveled, and highly visible road. Once this is done, we will need to maintain high investments into the business until we can afford to build a dedicated server.
Extend the services of TLDR from repair and sales, to web hosting and design. At this time it will become necessary to hire coding specialists who have experience in HTML CSS, C++, Javascript, and Wordpress and web design specialists (if we are really lucky one person could have both).
Maintain these working services and continue to expand the business, once again pouring all profits into the

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