Autozone's Strengths And Weaknesses

As a consultant to AutoZone, examining their strengths, weaknesses, opportunities, and threats through a comprehensive SWOT analysis would be an appropriate first step. First, AutoZone encompasses a far-reaching footprint through its many US based locations, which provides for quick delivery, easy in-store pickup options, and an overall superior distribution option. Additionally, its strengths include expert level customer service, proprietary product offerings, and continued strong financial performance. Perceived weaknesses in the organization incorporate the slow growth experienced in their commercial division and the extensive product inventory they maintain which leads to a protracted turnover rate. Opportunities are potentially gained through additional proprietary product offerings to assist in maintaining low price points. Focused strategy on the commercial division for customers who prefer a do-it-for-me approach, but see value in the branding and service of AutoZone, combined with improved employee training highlighting new technologies and repair practices are …show more content…
With a unique culture maintain high standards of customer service they quickly stand out amongst their peers. Ultimately, their strengths tend to outweigh their weaknesses and the company is well positioned for continued growth. They need to capitalize on their broad network, reach new commercial clients, and focus on innovative, changing technologies. Additionally, opportunities exist outside of the US to grow their base business, specifically in South America where they have an active used car market, combined with stable growth in many countries. Amazon is going to make an attempt to enter this market space, however this is one area where being able to pick up a part, ask questions, gather additional information and get in-person assistance might prove both necessary and