Intermountain Healthcare Case Study

Improved Essays
Brief

Intermountain Healthcare and Our Hospital Intermountain Healthcare (IH) has a strong and well developed commitment to quality improvement. Adoption of some of the components of this pursuit may benefit our system. These components must be considered in the context of our system differences and similarities. IH has:
130 outpatient facilities
24 hospitals
30,000 employees
750 employed physicians facilities in several insurance markets a large mix of payers a primary care to tertiary care integrated system an owned healthcare plan resources for system wide quality improvement processes Our System has: no ancillary facilities a single 250 bed hospital no employed physicians a facility in a single small market a payer mix dominated by Medicare fee-for-service a high dependence on cardiovascular services for revenue. limited quality improvement resources Despite the size of the system, half of the IH hospitals are less than 100 beds. The majority of employed physicians practice in large population centers. IH
…show more content…
These roles place the medical staff at the center of our quality improvement program. Without the active participation of the medical staff the process is unlikely to change the hospital care culture.
Evidenced-Based Care Process Improvement Models The quality improvement process at IH is built around the development, support, monitoring, and constant updating of their care process models. This is more than the development of an order set. This is a model for the approach to the care of patients with a specific diagnosis. This includes nursing care, ancillary care, as well as medical care. Every hospital staff member who comes into contact with the patient and family has a responsibility to the quality process. The care process model is the end result of training, utilization of the information system, and staff engagement.
Our Hospital’s

Related Documents

  • Improved Essays

    The VA Sierra Nevada Health Care System (VASNHCS) has a current compliance rate of hand hygiene on the floor of less than 50% with bi-annual visual monitoring. This monitoring is carried out by infection control staff members on a 5-day bi-annual basis and may be inaccurate due to basis and visibility limitations. Reporting to the joint commission requires that the VASNHS show improvement with the goal being a compliance rate of 90% or better. The VASHCS has failed to show improvement of 10% each reporting period.…

    • 298 Words
    • 2 Pages
    Improved Essays
  • Great Essays

    MedStar Union Memorial Hospital (MUMH) is a nonprofit community-based hospital and a nationally rank for their specialty performance in nephrology, orthopedics, heart bypass surgeries & knee replacement, general and medical surgery. The hospital is located in north central Baltimore city area and was founded in 1854 by the “Union Protestant Infirmary” to “provide shelter and medical care to the sick, poor, and disabled”. In 1923, the name was changed to recognize and honor the people who have contributed to its development and foundation. The hospital has the mission to be distinguished by their specialty, quality, educational and clinical research that it serves within the community with a vision: “to be the trusted leader in caring for people…

    • 1156 Words
    • 5 Pages
    Great Essays
  • Decent Essays

    The Joint Commission (TJC) has been recognized since the 80s as a leader in high performance. TJC standard performance measure is known as the “gold standard” in health care which sets many performance values and the measured data from these measure sets is used by hospitals for internal quality improvement by TJC on accreditation and is publicly reported on their website. The Joint Commission provides a program called Top Performer on Key Quality Measures that recognizes standards on accredited hospitals which acquire excellence on accountability performance. This program is based on data reported from the facilities previous year about evidence and processes that are shown to be the best treatments for conditions including heart attacks,…

    • 124 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Developing a set of quality standards that the emergency department staff will be assessed against and are required to observe and promote patient quality of…

    • 823 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    Health organizations are consolidating in order to create economies of scale which decreases the per-unit cost of care while increasing quality of care. More health organizations are forming health systems by becoming vertically integrated, which offer consumers a one stop continuum of care model (Shay et al., 2013). Vertical integration links services that are at different stages in the process of health care. By integrating a continuum of care health organizations are able to enhance quality of patient care and sustainability, in a highly regulated and competitive marketplace.…

    • 154 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Unit 8 P4

    • 543 Words
    • 3 Pages

    CQC has the right to visit an organisation announced or unannounced, therefore it is important for all service to be prepared at all time when CQC are coming to an organisation to inspect. The CQC come along with the team of inspectors depending on the service delivered by the organisation. REF They get evidence data from documents, folders, service user’s records, positive stories, service improvement, training provided for the staffs. CQC also get information by talking to service users, families, staffs and carers in other for them to know if they are happy with the service they are receiving and how they can improve it REF.…

    • 543 Words
    • 3 Pages
    Decent Essays
  • Decent Essays

    Rather 3 posts Re:Topic 5 DQ 2 Continuous Quality Improvement is the process that confirm programs that are in place to systematically and intentionally improving services and increasing positive outcomes for the patient. This is a great way to get nursing involved in the process of improving the health care and helping them understand the great impact they have on the quality care given to the patients. I have been involved in many improvement in the past few years. One of my favored and I have to say I am proud of is starting a PICC team. We made real impact on patient length of stay, Central line-associated bloodstream infections (CLABSIs), patient satisfaction and damage related to infiltration of vesicant drugs.…

    • 167 Words
    • 1 Pages
    Decent Essays
  • Superior Essays

    Quality improvement programs are put into place to ensure all employees are held accountable for their actions, integrating evidence-based practice into healthcare, and to continually improve care to countless populations (Huber, 2014). In this paper I 'm going to explain my organization 's quality program goals and structure. Next, I will describe how quality improvement projects are selected; I will also discuss the quality methodology, tools and techniques, and project management. Following this I will explain how nursing staff is trained in quality improvement process and how quality improvement activities and process is communicated to the nursing staff. I will clarify how the organization evaluates quality improvement activities for effectiveness…

    • 1057 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    In the healthcare system there are systematic measurements that exist to help ensure that healthcare providers are providing quality assurance. There are certain factors that are deemed of importance when debating on the topic of healthcare quality. “The definition of healthcare quality will differ, depending on the particular lens through which the health system is viewed” (Jones et al, 2014). Quality is based off the work done by the Institute of Medicine. This non –profit organization takes a number of factors into consideration such as: “patient centeredness, access, timeliness, equity, effectiveness, efficiency and safety” (Jones et al, 2014).…

    • 612 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    • Taking the high road • Ethical behaviors and Integrity • Team values and Collaboration • Compassion • Respect IHHS Chemistry: Leaders and team members within this organization strives to make patient care front and center, resulting in positive outcome for our patients and their families. Our leaders at IHHS will follow Burn’s transformational leadership style by taking the high road, encouraging IHHS code of ethics, encourage accountability, motivate and inspire everyone they lead (Leadership, 2016). Our team will work closely to protect the overall integrity of IHHS organization making patient our primary focus. IHHS Focus: Team members will treat our patients with compassion, respect and dignity.…

    • 107 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Implementing mandatory training by professionals on how to give patient centered care should be incorporated into yearly competencies. Secondly, dealing with high patient to nurse ratios need to be examined so the nurse can spend more time with the patient and family. Achieving a first good impression will help the patient and family have a positive outlook on the patients care. Also, having a patient or family advisor for the facility and family can help with care that is given to the patient run more smoothly, and questions answered, with the whole family present.…

    • 654 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    The main principles that help improve the quality of care should incorporate the major principles of the quality improvement (QI). These principles are, to understand that the QI works as the key process and system. The process needs to focus on the patients, the use of data and to be the part of the team (Health Resources and Services Administration, n.d.). The three top strategies to incorporate into the practice are of the health communication, dissemination, and implementation (Agency of Health Care Program, 2012).…

    • 252 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    With everyone having health care coverage and the ability to choose where to go for health care needs, facilities will be competing to gain the trust and respect of the public to be the most often chosen health care provider. An organization that is dedicated to putting patients and their needs first, offers the most current and precise care, focuses on prevention, has strong leadership, and is cost-effective will stand out. A facility that is managing employees in a productive manner and having happy, skilled, and proficient caregivers who provide safe, quality care is a must for achieving the best clinical outcomes. Additionally, being focused, setting achievable goals, and meeting goals is crucial for health care providers to be successful. It helps keep employees engaged, focused on the mission and values of the organization, and contributes to advancing health care as a…

    • 893 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The internal environment of Middleboro Community Hospital is quite varied. The culture is very diverse yet tranquil in nature, for the most part, though there seems to be a bit of disorder among management staffing and employee retention. MCH has continued to be strong financially over time, and they are money-wise. When there is a need to build additions to the hospital, fund-raising campaigns and Federal Hill-Burton monies are used for funds to finance the non-for-profit hospital.…

    • 1073 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Once Lauren starts assembling a quality improvement team, Lauren should choose team members who work between systems and across multiple disciplines within the rehabilitation practice. Lauren should choose a team champion, clinical leader, technical expert, day to day task leader, and a project sponsor for project contributing team members for her QI initiative. Lauren needs to start her quality improvement project by assigning a team champion. The team champion should be an individual who is committed to continuously improving the health care organizations processes, systems and guidelines. The team champion should show an interest for ongoing improvement initiatives and ongoing effective quality improvement processes.…

    • 1079 Words
    • 5 Pages
    Improved Essays

Related Topics