Newcastle's Hospital Case Study

First we need to ensure that the information technology plan is going to align with the plans of Newcastle’s Hospital. The formulation will involve the ED affirming that their goals are to provide a higher quality of care. Corresponding the strategic organizational objective of “Getting better every day,” involves the overall improvement and patient safety provided at the hospital. The information system can enable the hospital to manage better patient care, allow for test results, and radiology report to be received faster and documented within the patient 's record. “Satisfying patients and staff,” by providing a better quality of care and making sure our employees can do this with ease. Reducing the hours of ED wait times and developing quality standards so ED performance can be evaluated against it. “Supporting ourselves,” by showing the cost savings that this …show more content…
Identify the problem as the ED physicians unwillingness to upgrade their emergency department and its technology. The technology costs associated with the data center being transferred to an onsite location, recruitment and retention of IT staff, training the IT staff, and finding a universal IT vendor will require funding from the hospital budget. The problem being the coordination of the emergency department performance and accountability criteria to improve patient quality of care. The solutions would be ensuring the ED physicians have an attentive, receptive, and engaging liaison to encourage the ED physician to be accepting of this information system. Evaluate the budget and determine unnecessary and excessive costs being used elsewhere to make funding available for the information system upgrade. Developing a set of quality standards that the emergency department staff will be assessed against and are required to observe and promote patient quality of