Best Buy - the Importance of Organizational Culture and Change
Organizational cultures that can be a liability to an organization include those that create barriers to change, create barriers to diversity or barriers to mergers and acquisitions. (Robbins, S. P. 2011) Organizational cultures are also good for change and revitalization of a company. This paper will provide background information on Best Buy and the ROWE (Results-Only Work Environment) Program. This paper will describe the culture of Best Buy. This paper will also discuss the approach to organizational change that the ROWE program illustrates. This case has sources of stress and this paper will discuss the sources that are apparent in the case. Changes have occurred …show more content…
Discuss the resistance, both organization and individual that the ROWE program had to overcome.
The ROWE program had some resistance, both at the organizational and individual level. Resistance is a word used to describe what a person is doing if that person does not see things done his or her way. One of the rules of the ROWE program was that all members of the department had to approve the change. If one resisted, nobody in the department could be a part of the program. As amazing as the program sounds, the ROWE program received rejection from all employees of certain departments and from individual members of the management staff. The legal department resisted the new way of working. The in-house attorneys were concerned